Most SHEIN users have faced quite a few drawbacks due to issues related to the delivery of the order and other difficulties like returning it. Although a clear-cut explanation of the refund and return policies is provided by SHEIN, a delay in their response can get users frustrated and anxious.
On the other hand, it can also turn out unpredictable. SHEIN sometimes refunds the amount of the item without asking the user to return the item.
This made users ask the trick by which one can get a refund without even returning the item. Here, we will discuss what happens when SHEIN lets you keep the item without asking to return the item.
Well, this article doesn’t teach anyone to exploit the policies as SHEIN only lets users keep the item to avoid further loss.
Why does SHEIN refund without returning the item?
Short Answer: SHEIN refunds without returning the item when it becomes more expensive for them to attempt the return-pickup than the cost of the item.
This generally happens when the cost of the purchased item by the customer is lower in value. So, rather than attempting the return, which requires sources such as a delivery agent and transportation, SHEIN lets the user keep the item and refund the money.
SHEIN also displays a message – ‘You are welcome to keep the item without returning it, no return will be sent‘. That, simply means, you get the refund without returning the item.
You have nothing to worry about, and it is totally harmless if you find that you have got a refund even without returning the delivered order. Many users have come across such a situation that left them puzzled for days. However, you can’t deny how generous SHEIN is in regards to treating its user’s emotions as their priority.
So the situation is as follows; you ordered a cloth on the SHEIN app. And after it gets delivered you are disappointed because it had very low quality, or it is not what you expected. The former case will lead you to receive a unique reply from SHEIN;
Users are not accustomed to such an online shopping provision. Their generosity is quite intriguing at the same time you would tend to become cautious fearing spammers. Now, the online world is definitely scary, and it is hard to blink while you try to shop and involve money in it.
A general client cannot be blamed for panicking in a similar situation. Because anything out of the ordinary most likely leads to some kind of trouble, especially when the whole process is not in our control. But there is no need for you to stress about it. The actual scene is simple and innocent. SHEIN just doesn’t want to be pestered with simple product returns.
How to get a refund on SHEIN without returning
Short Answer: To get a refund on SHEIN without returning you need to have a good account standing. Well, it’s all about luck, SHEIN calculates the returned item’s value based on the cost of pickup for return, the item’s original cost, and the availability of delivery services in the area.
Now, it is not always the case with every return you make. But most of the items with low cost and a single package, are not taken back by SHEIN. Instead, they provide you with a refund, immediately.
So what allows SHEIN to provide such a heart-warming service for its users?
One has to be very lucky to be in a situation where SHEIN doesn’t ask to return the item. And it doesn’t depend on the cost of the item as well. Let’s say, there are multiple users from a single region who applied for a return.
SHEIN will attempt the return and send you the return label even if the cost of the item is worth a few dollars.
If you were to order an expensive and cool cloth on SHEIN and then wish to return it, you would definitely find a return label along with it on the app. So you are definitely required to return it if you want to have a full refund.
Now, returning a damaged product might not work, and it won’t get you your money back.
So make sure to follow these guidelines to get a proper refund;
- Returns are readily made available for products that were delivered within 15 days.
- SHEIN has a list of products that are exempted from being returned.
- Also, you are allowed to exchange your order and get a new product in about 40 days.
- As is the case with any organization, SHEIN prohibits the return of used, worn, or damaged orders. They should be preserved as such, in their original package.
- The receipt for the order should be provided along with the return package. However, if you don’t have a receipt, it does not matter. You can return the product nevertheless.
- You will receive the refund in 48 hours via SHEIN wallet or within 7 days of request processing. The refund amount doesn’t include shipping rates.
If you follow these simple points, you are sure to get your request for a refund sanctioned in no time.
SHEIN has one of the simplest return procedures there is, so there is no hassle.
All you have to do is log into the SHEIN application and select ‘My order’ to find your order. Then click on ‘return’ and choose the order that you wish to return. And then press ‘Submit’.
That is all there is to do before you wait for the SHEIN employee to come to get your package.
When does SHEIN refund without returning the item?
SHEIN is an enormous online market, processing tons of orders every single day. So it is not a surprise if they resort to any means by which they can reduce the workload. Returning a product is not as exciting to them as it may seem. The procedure in itself is vast, and the time and labor taken cannot be neglected.
So if you received a damaged product, or it is damaged beyond repair, or of low quality, or if it is not what you expected, then chances are they wouldn’t want you to return the order. They might have it all figured out. So don’t panic if you get the advantage of keeping the order.
Let SHEIN enjoy a few hours of less work!
Does SHEIN ‘refund without refunding the item’ a Scam?
No, the practice of SHEIN providing refunds without requiring customers to return the item is not a scam. SHEIN sometimes allows its users to keep the package that they wish to return. They provide the refund within 7 days. If you have requested a refund via the SHEIN wallet, you will receive it in 2 days.
The reason for providing such an option to the clients is not because of any ill intentions. Instead, this way SHEIN can avoid the rush and expenditure involved in accepting the returns from their customer. Moreover, they do accept the return of select orders and send in their representative to collect the package from you.
Refer to the above article to know about it in detail.
This article explains the purpose of why SHEIN refunds without returning. Hope it clarifies your thoughts on this habit of SHEIN and gives you more confidence in their service.
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Dilha is a writer who loves composing poems and going into deep research on all kinds of tech stuff that they don’t teach in school. Anything that marks the extraordinary part of this generation excites her. she is currently persuing her degree in genetic engineering. here at Android Nature, she is assigned with various cool topics and is responsible for sharing cool insight and updates on the same.