What is Brushing Amazon and How to Stop it

Ever received a mysterious package from an unknown company, leaving you wondering how they got your address?

Many Amazon shoppers have unknowingly fallen victim to the Amazon Brushing scams. This not only misguides genuine customers but also jeopardizes the integrity of Amazon’s review system, making it challenging to distinguish quality products.

Fret not, however. In this article, we will understand how Amazon Brushing scams work, and guide you on how to protect yourself from such scams.

What is Brushing Amazon?

Short Answer: Brushing Amazon, or rather Amazon Brushing is a scam operating in the online retail industry. Sellers engage in this dishonest practice of creating fake customer accounts in order to publish favorable reviews of their own items to increase their sales.


These fake feedbacks aim to fool potential buyers into thinking the product is of higher quality and more well-liked than it really is. Shady merchants inflate their product ratings to obtain an edge in the market and increase sales.

Some companies use a misleading practice known as “brushing” to artificially increase the ratings of their products on Amazon. Sellers engage in this practice in order to defraud customers; they create these accounts by forging personal data that is either stolen or available to the public.

The seller then uses these false identities to make orders for the seller’s own items, which are subsequently delivered to random locations. The aim is to secretly increase product satisfaction. Unsuspecting victims fall for this scam when they get parcels from mysterious senders.

This unethical behavior compromises the integrity of Amazon’s review system and raises security and privacy issues for people whose information is exploited.

How to stop Brushing Amazon

Method 1: Refuse payment for unsolicited items

Under no circumstances should you make payments for items you never ordered. Guard against falling prey to brushing scams by resolutely declining any charges related to unordered packages.

Your refusal to pay not only protects your finances but also sends a strong message against this fraudulent practice, discouraging unethical sellers from further exploiting unsuspecting recipients.

Method 2: Avoid buying from third-party Sellers

To steer clear of scams, prioritize purchasing directly from Amazon.com. Third-party sellers operate with less scrutiny, making it simpler for scammers to establish deceptive accounts.

By sticking to Amazon’s official platform, you reduce the risk of encountering unscrupulous sellers and can have greater confidence in the authenticity of your purchases.

Method 3: Send the package back

In the event that you get an unopened box with a return address, you must take action by labeling the package “Return to Sender”. The United States Postal Service (USPS) will handle the return for free. Immediate financial complications may be avoided by returning unordered purchases.

Method 4: Take advantage of Amazon’s A-to-Z Guarantee

When making purchases from third-party sellers on Amazon, use the A-to-Z Guarantee to protect your interests. This safety net covers everything from on-time delivery to product integrity.

Don’t be reluctant to file a claim with Amazon if anything goes wrong. Your eligibility for a refund will be determined by their dedicated staff and they will see to it that you get the money you are owed.

Method 5: Review your credit card and bank statements

While many of us think our credit cards are safe, fraudsters are always looking for financial holes. Check your credit card and bank statements regularly. Monitor your charges for unusual activities.

If you see any irregularities or suspicious transactions, call your bank immediately. Your financial security and defense against fraud are protected by this proactive strategy.

Method 6: Modify your Amazon password

Change your Amazon account’s password to improve its security. Changing your Amazon account’s password is a safe bet regardless of whether or not the unordered items were linked to your account. Choose a complex and complicated password and don’t reuse it across several accounts.

Password management software may be useful for streamlining the process of creating and remembering complex passwords. This extra measure of protection will strengthen your online defenses and lessen the likelihood of security breaches and hacking attempts.

Method 7: Implement two-factor authentication

Using two-factor authentication is a great way to increase the safety of your online accounts. This really helpful security feature adds another layer of defense to your online accounts. Two-factor authentication requires a user to prove their identity in two different ways before gaining access.

By using this additional security measure, you are adding a layer of protection to your online accounts, making them more resistant to intrusion.

Method 8: Make sure your software is up-to-date

Keep your computer’s software up-to-date to maintain digital security. Updating your software prevents malicious code from being installed on your computer without your knowledge. Keeping your software up-to-date is an important part of keeping your computer safe from outside attacks.

Method 9: Download antivirus software for data security

Antivirus software installation is among the most powerful preventative actions you can take to keep your data secure. This application will protect your computer against malicious software and online con artists.

In addition, several antivirus applications enable you to customize the way they operate in order to better protect the various gadgets you possess. Additional features, such as safe safekeeping of online account login passwords, are offered by some to further ensure the privacy of their users.

Method 10: Notify Amazon of the scam

Alert Amazon’s Customer Support right away if you fall victim to a “brushing scam”. Make sure to include the following information in your message: at least one order ID, the total number of misplaced items, and an image of the shipping label, if possible.

Method 11: Lodge a complaint with the Better Business Bureau

Don’t let brushing scams go unchecked; they not only breach Amazon’s terms of service but also constitute unethical business conduct. The BBB is a great place to go to lodge complaints about the business in question. Make use of their complaint form to officially report the fraudulent acts, helping to address such misleading practices.

Method 12: Report the scam to the Federal Trade Commission

If you suspect that the package you received is part of a brushing scam, you should notify the Federal Trade Commission immediately. Identity theft complaints may be filed on the FTC’s dedicated platform, and the agency’s identity theft site includes helpful resources.

If you are concerned about personal information like your Social Security number being exposed online, this website will help you take the required actions to protect yourself.

Method 13: Erase your private information by removing your digital footprint

It is time to take back control of your online presence and ensure that your privacy is protected. Due to the widespread dissemination of your address across several search engines, it is essential that you erase your digital print. Employing a removal service is a useful option, even if no provider can guarantee the entire clearance of all of your data from the internet.

For sustained and thorough protection against unauthorized exposure, it’s best to choose a service that can automate and monitor the continuing process of removing your information from many different websites.



1. How does Amazon Brushing work?

Sellers that engage in Amazon Brushing set up fake profiles for the sole purpose of posting positive comments about their own items. Then, to make it seem like their goods are in great demand and have excellent ratings, they deliver the things to random addresses.

2. Are Brushing scams illegal?

Yes, in accordance with Amazon’s terms of service, “Amazon Brushing” is seen as fraudulent activity and is a violation of their policies. It’s unethical and may include leaking private information.

3. What should I do if I receive unordered packages due to a brushing scam?

In the event that you find yourself in possession of unordered parcels as a result of a brushing scam, it is imperative that you do not pay for these things.

You could also consider filing a complaint with Amazon and the BBB. In cases of brushing scams, Amazon usually does not require you to return these unsolicited packages, which means you are generally permitted to keep them.

Final Words

Amazon Brushing is a dishonest practice that endangers the safety and convenience of online shopping. Knowing the strategies used by dishonest vendors and taking appropriate precautions will allow you to shop online with ease and peace of mind.

Always take precautions and educate yourself before making any online purchases to avoid being a victim of such scams and frauds.

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