Haven’t moved but Hulustating that your current Zip code and IP address don’t match? Bummer.
As Hulu’s services are location based and rely heavily on the current geolocation of the customer, customers moving from one place to another can be a problem.
However, a bigger problem is when you don’t move houses or place but yet get hit with this prompt.
Worry not however as in this article we shall discuss just that and on how to resolve this issue, let’s start.
Why does Hulu say your current zip code and IP address don’t match?
Hulu’s content varies by region, including live channels, so it requires users to have a precise location for local offerings.
To know your location or region, Hulu uses IP and GPS.
Also, users must designate a “home device” on their network, ensuring the IP address and geographical ZIP code match to accurately determine their location.
They must also reconnect to their home network every 30 days to confirm residency and prevent account sharing.
Well, if you have changed your physical address, and you are still getting this error, the following could be the reasons:
How to Fix Hulu ‘Your Current Zip Code and IP Address Don’t Match’?
1. Soft Reset Router
First off, user can try resetting their router. As router are assigned usually a particular IP address, Hulu can link that address to your account to determine your location.
However, it is not possible to always continually have a fixed IP address.
A Permanent IP address costs a good sum of money and just having your router turned “On” constantly should maintain your address without problem.
If users have had a power outage or turned off your router, a different IP address might get assigned to you by mistake.
To resolve the issue users can undertake a soft reset of their router by following the steps below:
Turn “Off” your router.
Unplug router from the PowerPoint plug.
Wait for 1–2 minutes.
Plug back your router and turn it “On”.
Wait 1–2 minutes for connection to return.
Launch your Hulu app after connecting back to your home network.
Turning off the router and turning it back should reset the IP address assigned to you by mistake and restore your old address.
This method is however not foolproof, but most ISP these days try to maintain a stable IP address for its user.
Depending on your router and ISP, the connection may restore quicker or slower after the soft reset.
This process is the most preliminary process and soft resetting the router can also fix any minor bugs or faults by flushing it out of memory.
Hulu is beast when it comes to providing a comprehensive entertainment experience.
But with problems like IP address and location not matching, it can easily take you away from your ideal session into a frustrating headache.
Luckily however the fix to this issue is fairly simple and in most likelihood does not require any professional assistance.
Users can follow our step-by-step guide to resolve the issue at hand and get back on their chill session with all the best entertainment options from Hulu.
A perennial tech-head with a knack for words, sneakers and fast cars. Likes to be in the know, of anything upcoming and cutting edge. Will probably sit down and talk to anyone over a cup of coffee. The coffee has to be good.
A perennial tech-head with a knack for words, sneakers and fast cars. Likes to be in the know, of anything upcoming and cutting edge. Will probably sit down and talk to anyone over a cup of coffee. The coffee has to be good.
