[FIXED] “Your account does not have access to the HULU application”

Are you not able to use Hulu applicatins?

Or getting the error “your account does not have access to the HULU application”?

If that’s the case, you have landed on the right page.

Here, we have explained all you need to know why you can’t acces Hulu application and how to fix it.

So, let’s get started.

Hulu is a growing streaming platform with majority of the stakes owned by Disney and the minority of it owned by NBC Universal.

Joining the likes of Netflix, Amazon Prime Video, and Disney+ it offers live TV with original content too. With a wide range of movies, series and live TV offered to the users, Hulu is rapidly gaining popularity.

Hulu offers content from various TV networks like Discovery, Showtime, BBC, The CW, CBS, ABC, Fox Sports and multiple others.

According to statistics, Hulu has 39.4 million subscribers with a total viewership of 99.7 million. With it’s critical acclaim, the numbers are expected to grow steadily in the near future.

What does it mean when it says, “your account does not have access to the HULU application”?

Generally, this error is displayed when the account under question is recognized, but the application software version or the version of the device should be updated.

There are a good deal of reasons for why this error is being shown. It might be due to the cache, the server might be out of order for a while, network errors and several such reasons.

Nothing is perfect at all times, so we might face problems with the application or it might not work as desired.

Let us dive in and resolve the issue you are facing using the methods mentioned below.

Fix Hulu Account Access
Hulu icon

How to fix “your account does not have access to the HULU application”?

There are a plethora of reasons Hulu shows this error. Let us look at the reasons and methods to fix it.

Step 1 – Check your internet connectivity

A low or an absence of internet connectivity can be the cause of “you do not have access to the application” issue.

Check that your Wi-Fi or cellular data is turned on.

If you are using Wi-Fi, ensure that the Wi-Fi symbol does not have an exclamation mark beside it, try to check your Wi-Fi connection and turn the router OFF and ON again. If that does not solve it, please contact your Internet Service Provider (ISP).

If you are using cellular data, make sure it is on and displaying two arrows blinking in the opposite direction, with a H+, 2G, 3G or 4G beside it.

Step 2 – Check the HULU server status

Servers of major websites and applications are updated frequently and this makes the website/ application in question down for a while.

Or sometimes, the server’s downtime is due to a large traffic (users who visit the website/application). To check whether the server is functional or not, use https://downdetector.com. The image below tells us that the server is up and running.

Down detector page of Hulu

Step 3 – Use a VPN

Hulu currently serves only in the United States. Hulu frequently blocks free mock location users and free IP addresses offered by free VPNs.

So if you wish to watch HULU outside of US, use a paid VPN which indulges your needs.

Step 4 – Clear cache

Cache is information stored to cater the requests of the user post-haste on a particular device.

On one device people generally have no issue of “your account does not have access to the Hulu application”, but on another device it shows this problem. This happens due to the cache stored.

Go to settings. Select applications. Search for Hulu and clear the cache in the app settings. Now reopen the app and try logging in using your account details.

Screenshot of Hulu Application Data and Cache
Clear cache

Step 5 – Update the application

Older versions of the application might not get all the features and the application might not work properly. Check for new versions and keep the application updated. This should remove the issue.

Sometimes, the application we download might contain some bugs. The applications is regularly improved by Hulu, which takes the bugs into consideration. Wait for an update or try to leave a rating and comment on the Play Store explaining the bug.

Step 6 – Reinstall

Reinstallation of the app might straighten out the issues faced by the user. Uninstall the application from the device at issue and reinstall the application.

Go to the Play Store, uninstall the application. Wait for a few moments and install it again. Perhaps this method might sound simple but it works in these cases.

Step 7 – Restart the device

Restarting a device removes cache and reduces bugs in various applications. Press the power button on the phone and select the “Restart” option.

Try running the application after the phone is restarted.

Step 8 – Account details

Username and password for the HULU account should match for you to access the content.

Make sure you have entered the right username and password combination.

If you have entered the wrong combination, the issue “your account does not have access to the application” will persist.

Step 9 – Forgot password

If you do not recall the password, join the club (just kidding!). It is extremely common to forget the password with so many accounts and digital data to handle these days.

Click the “forgot password” option below the login page. The server will send an authentication code to the email or mobile number you registered to verify.

Type the verification code or follow the link sent to you via mail and follow the steps to change your password. Now login again and the problem should vanish.

Step 10 – Contact Support

If you feel that you need some hands-on support with your problem, contact Hulu Help center (https://help.hulu.com/s/).

A customer support executive will contact you. You can describe the problem and how long you have been facing it. They will do everything in their power to restore your application to normalcy.

Hulu’s Help Center

SEE ALSO: [Fix] Why is Hulu not working on my TV


1. My app and my device are updated, why do I still get the error?

A. Clear the cache on the device being used. Restart the application and try again. The problem should be solved.

2. I have checked the HULU server status and it is down. How long does it take to start back up?

A. If the server is down it might be due to a lot of traffic (users trying to access the website) and it will be back in a few hours or even mere minutes depending  on the severity of the situation.

3.  Is HULU available across the world?

A. Currently, it is available only in the US of A. And it can be accessed in foreign countries using dedicated paid VPNs.

SEE ALSO: [5 Ways] Fix Hulu we’re having trouble playing this error

Final Words

Therefore these are the solutions to the “you do not have access to the Hulu application” issue. The problem should be non-existent after you try one of the methods in the aforementioned list.

I am sure that you found this guide­ worthwhile. Feel free to leave any queries in the comment section. Thank you.

Further Reading:

[Fixed] Sprint Hulu not working (2022)

[Fixed] Why does Hulu say I am not at home?

Why am I getting the wrong local channels on HULU?

[Solved] Why is my Hulu Uber eats pass not working

[Fixed] What does load playlist health check failed mean Hulu?

[Solved] Why are some episodes missing on Hulu