In this article, we will uncover all the possible reasons and methods to resolve the why can’t I change my email on Shein app issue. But before that let’s get into the foundation of the topic.
In 2008, Chris Xu formed Shein in China, a company founded by an SEO specialist renowned for getting his way to the top of search engine results.
Shein is a vast fashion brand, mainly caters to women’s clothing, accessories, shoes, bags, etc. It is an international platform class B2C (Business to consumer) digital commerce. After its foundation, it never looked back. Since then, the brand has upheld the philosophy that “everyone can enjoy the beauty of fashion.”
Moreover, it currently trades in over 220 countries. For user growth, the company offers relatively low prices to stimulate demand.
Shein’s algorithm-driven recommendation system not only draws customers to its platform frequently but also offers easy ways for them to earn points for doing tasks like adding items to their carts, watching live streams, or joining its contest. This increases the opportunities for customers to be exposed to more information and shopping incentives.
There is no doubt that Shein is one of the most beloved fashion platforms to buy clothes or accessories.
Shien is the one-stop-shop for the GenZ fashionistas/influenzas. So, whether you’re looking for tank tops or boho dresses, Shein got you all covered.
However, in 2014, Shein completed its transformation to a fully integrated retailer by enlisting its own supply chain provider.
Problem (Using Hypothetical Situation):
Consider the situation where you haven’t logged into your Shein app account for a very long time. However, this festive season you made your mind to buy everything from the store for you and your loved ones. But when you try to log in, it won’t let you.
Consequently, you wish to change the email address to the one which is frequently used. But, as we all know, every online shopping platform has its pros and cons, agreements/licensing, and, a lot of times, users find it difficult to change their email address on the Shein app.
No need to fret, because here we’ll try to cover all the possible reasons and methods to resolve the “Why can’t I change my email on Shein issue.”
Note: Currently Shein is not operating in India. So, if you are a resident outside the country, this is for you.
How to change my email on the Shein app?
First, let’s begin with the fundamental thing, i.e, How to change your email on the Shein app. So, let’s familiarize you with this thing that you cannot change your email address on the Shein app. Either you have to Delete your account or merely log off from the app and create a new one.
Method 1: Delete Your Shein Account
To delete your account, do the following:
Log in to your Shein account > Navigate to Settings ⚙️ > Tap on “Account Security”
You will be offered two options, Change Password and Delete account.
Tap on “Delete Account”
It will redirect you to a page like this. Tap on Apply to Delete your Shein Account.
Agree to the Terms & conditions applied and “Continue.”
Select a reason for Deletion and tap on “Next.”
After that, you will receive an OTP in your mail. Enter the OTP to get your account successfully deleted.
Your Shein account will be deleted in 3 days.
If in case, you haven’t received any confirmation notification you must log in again and cancel the request.
Method 2: Log In To Shein Account
To Log in :
Navigate to Play Store and install the Shein app (if you haven’t already).
Open the app and Sign In with another account that you frequently use.
Accept the Terms and conditions applied. And it’s done!!
Why can’t I change my email on the Shein app?
A few possible reasons may explain why you are having trouble changing your email address:
Reason 1: Confirmation Issue
Perhaps you have made a change of email address in your account, but have yet to confirm it. To do so, kindly check your inbox for a confirmation link when you update your email address. Click on the link. Follow the procedure. Voila, it’s updated.
Reason 2: Redundancy/Duplicacy
As we all have multiple accounts nowadays to segregate our personal and official work. So, there is a great possibility that a second account may be associated with the email address you wish to change your account to.
In that scenario, create a free account with the email address you want to use, and then delete your old account.
Reason 3: Incorrect User Credentials
You might be filling in the incorrect login credentials (email ID and password). Therefore, you should confirm that you have entered the correct email address and password combination for the account you wish to access in order to log in successfully.
In case, you have forgotten your email address and password combination then just click on forgot password, check your mail, and log back in.
Reason 4: App Issues
A glitch may occur either your phone has overcrowded memory with all the unnecessary data, or the app is merely down (this can be identified with the help of a Down Detector app).
Reason 5: App or Phone’s Cache
Another reason for the problem could be, your app/phone’s cache is overcrowded with unnecessary documents/downloads/audios/videos/pictures, etc. Make sure to clear the cache (not the data) to resolve the issue. It serves as the solution instantly.
Reason 6: Internet Connectivity Issue
Internet connectivity issue is the ubiquitous reason for almost every techno-related problem. This issue can happen to anyone and anywhere. So, be prepared for it with the solution. Make sure your device is turned on and connected to the respected wifi/cellular data.
If you’re still having trouble, you may want to contact your internet service provider (ISP).
The article contains in-depth knowledge of the related issue, we have tried to cover all the possible causes and the solutions to resolve the error.
Kindly, follow the prescribed solutions thoroughly to resolve the issue and know the possible reasons behind it. Because without knowing the possible reasons you won’t be able to search for the apt solutions. Right knowledge is everything you need to get through major obstacles.
I hope we did the needful.
Sakshi is a Terpsichorean (dancing all her stress out), she always had a keen interest in writing creative content since her school days. Basically, balance & short-term goals are something she looks forward to. She’s a big time foodie yet a fitness freak pursuing this job to fulfill her day-to-day needs.