Why Can’t I Find Someone On Snapchat (not blocked)

Can’t find someone on Snapchat?

Snapchat doesn’t show someone even if not blocked?

You have come to the right place to answer your queries. Read along and follow these steps!

A person may give an update on their life with a photo as rapidly as possible with the usage of Snapchat. Snapchat users are often messaging one another to share their latest adventures and mundane moments with their friends. Snapchat has basically taken over the business.

It’s a free software that enables you to send and receive private messages and short movies with other users. You have to add other users to your account before you can connect with each other using snaps.

You may add people by searching for their account name, providing their snap code or phone number, or using their phone number.

However, many users are encountering troubles with the program. Even if they aren’t blocked, they can’t manage to locate the person on Snapchat’s list. If you are one of those, then you just browse through this page and remedy your problem with our essential methods!

Snapchat logo
Image Source: Snapchat

Why can’t I find someone on Snapchat (not blocked)

If you can’t find someone on Snapchat even though you aren’t blocked then the problem lies with the system. It could be a server problem, your Snapchat caches might be overloaded, your app might be facing lags or there is a problem with the system itself which needs their team’s assistance.

You may still view them, but you won’t be able to include them. Even if you’ve blocked somebody, seeing their name in the search field can mean you can still see any old messages you’ve stored for them.

In any case, you may add them by following some simple instructions.

Reason 1: The person may have deleted their account

Moving on, another reason why you are not able to find your friend on Snapchat could be that the person might have deleted their account.

So, If you try to search for a person who has deleted their account, you will not be able to find them as their username and profile will no longer exist on the app.

Reason 2: You are not typing correct username or phone number

Next, if you are not typing the correct name, username, or phone number of the person you are trying to find – you will have difficulties in finding the person.

Reason 3: Snapchat server might be down

If you aren’t able to find your friends, and you are sure you haven’t been blocked from their lists, then there’s a possibility of the company’s server being offline.

Sometimes servers crash with too much traffic so best to check again to be sure.

Reason 4: Snapchat caches full

Follow the checks below to ensure that your cache is free of any unwanted entries and that the app itself is free of any bugs. This should help Snapchat to start up and running.

Reason 5: Application lags

If your Snapchat app is still not showing you your searches then you should look into your phone device or your application itself.

It is possible that your app is lagging, or the previous pending bugs aren’t deleted or caches aren’t actually out.

Reason 6: Internal software issue

If you have exhausted all other options and are still having trouble, there is a possibility that something’s wrong with the software. Since it is an internal problem, the company needs to be involved here.

Finally, if you still continue to suspect a problem after looking into all these reasons, the other party may have intentionally blocked your communication.

Reason 7: The person may have blocked you

Lastly, if you can’t find someone the reason might be that the person has blocked you on the platform.

But as you are here to know – can’t find someone on Snapchat not blocked. So, this might be the case with you.

What does it mean when you can’t find someone on Snapchat (not blocked)

If you are having trouble adding someone on Snapchat, check to see if they have blocked you. Make contact with them to ask whether they have blocked you. If they haven’t banned you, it might be due to a technical issue on their end, such as a server outage or a bug in the software.

To fix these system problems, you should try the solutions given below.

How to find someone on Snapchat

To locate someone on Snapchat, the first step is you need to be sure that the other person has not blocked you. If the other Snapchatter have blocked you, you won’t be able to add them as friends.

Second, in case this isn’t the case, try using the solutions below.

Method 1: Find them with Username

Finding someone on Snapchat with username is one of the easiest way. But it of no use if don’t know the exaxct username of the person.

If you know that exact username of the person you are trying to find, follow to steps below to search them on Snapchat with username:

  • Open Snapchat
  • Swipe down from the camera screen
  • Here, you’ll see a search option
  • Now, type the username and the person’s account with appear.

Method 2: Search them with Phone number

Next way to find someone on Snapchat is using their phone number.

First of all, if you have the phone number of the person, make sure it is saved on your device contacts.

Now, follow the steps below :

  • Open Snapchat
  • Tap on the option of Add Friends
  •  Choose, All Contacts option
  • Now, find the person from list of your phone contacts

But, in case you don’t have the phone number nor the username, you can still find someone on Snapchat following the ways discussed below.

Method 3: Find them with Snapcode

If you can’t find someone using any of the methods above, you can use Snapcode to add somone as a friend on Snapchat.

Snapcode is code like QR code using you can add someone as a friend on Snapchat by just scanning it.

However, you will have to request this code with your friend.

Once you have the Snapcode, follow the steps below to add them as a friend:

  • Open Snapchat
  • Tap on ‘Add friend’
  • Tap the snapcode symbol, present in the top right cornet of search bar
  • Now, from the camera roll, choose the Snapcode you have saved.
  • Then, select ‘Accept Friend’ and you are now friend with the person.snapcode

If you don’t have or don’t want to request the Snapcode of the person you want to add friend, you can try searching them on other social media platforms. Many people upload their snapcode to other social media profiles.

Method 4: Use Nearby Feature

Another option to find someone is to use the Snapchat nearby feature.

However, the nearby feature only works if you and the person you want to add is nearby.

Also, this feature only works if the snapchat user around you have the ‘ Quick Add’ option turned on.

To use this method to find your friend, follow the steps below:

  • Open Snapchat
  • Tap on your profile and select ‘Add friends’
  • Now, under ‘Quick Add’ feature you will find users nearby.
  • Click on ‘add’ to add them as your friend.

Using this feature you can add as many as friends you want.

Well, if you are still not able to find the persons you are looking, perform the methods given below to make sure there aren’t any technical issues causing the issues.

Method 5: Make sure Snapchat isn’t down.

See whether Snapchat is experiencing any technical difficulties. Some users have claimed that they have encountered the not working problem while the Snapchat servers are offline.

There are a handful of websites to check whether Snapchat is down. Sites like Down Detector make it simple to see how the servers are doing at any given time.

Here’s how to verify if the service is now unavailable.

  • Step 1: Launch a web browser

Launch a web browser and navigate to an outage detection site like Downdetector or IsTheServiceDown.

  • Step 2: Type “Snapchat”

Then type “Snapchat” into the search bar and click “enter.”

  • Step 3: Wait a while

Be patient while it gathers the information.

  • Step 4: Have a look at the graph

It’s time to have a look at the graph’s spiking now. An extreme increase in the graph indicates that many people are having problems with the service, suggesting that it is now unavailable.

It may take a few hours for the team to fix the problem if the servers are down.

Method 6: Delete all cached files.

Initially, you should try clearing Snapchat’s cache data and then restarting your smartphone to see if it helps. In most cases, a user may solve an issue with an app by clearing its cache.

Learn how to flush your Android’s memory cache below.

  • Step 1: Go to Settings

Launch the Android device’s Settings menu.

  • Step 2: Go to applications

If you navigate to your device’s Apps menu and choose “Manage Apps,” you’ll get a list of all the apps you’ve downloaded.

  • Step 3: Select Snapchat

Select Snapchat here to view its App Details.

  • Step 4: Access Snapchat settings

It’s also possible to get App Info straight from the main menu. Snapchat’s settings may be accessed by holding down the app’s icon and selecting the I for more details.

  • Step 5: Remove the Snapchat cache

To remove the Snapchat cache, go to the App Info tab and press on Clear Data (on certain devices, this will be titled Manage Storage or Storage Usage; tap on that instead of Clear Data).

Snapchat delete cache

iOS devices, on the other hand, lack a mechanism to delete cached information. They offer an Offload Program function that uninstalls the app and deletes all of its cached data instead. Here’s how you save space on your iPhone by deleting Snapchat.

  • Step 1: Go to Settings

Launch the iOS device’s Settings application.

  • Step 2: Access Snapchat

Access Snapchat by going to Settings >> General >> iPhone Storage.

  • Step 3: Access Snapchat settings

Access the app’s offloading settings by selecting it here.

  • Step 4: Verify again

Double-tap it to verify.

  • Step 5: Reinstall App.

The last step is to select Reinstall App.

Method 7: Reinstall the Snapchat App

If none of the aforementioned solutions work, consider deleting and reinstalling the Snapchat app. Most problems experienced by users may be resolved by uninstalling a program, therefore that’s what you should do.

If you need to reinstall it on your device, follow these steps.

  • Step 1: Hold the Snapchat icon

Start by pressing and holding the Snapchat app icon.

  • Step 2: Choose uninstall option

Simply hit the “Uninstall” or “Remove” button.

  • Step 3: Confirm removal

Tap Remove or Uninstall to confirm the removal.

  • Step 4: Go to App store

After removing the app and then head to your phone’s App Store or Google Play.

  • Step 5: Search for Snapchat

To access Snapchat, type it into the search bar and press enter.

  • Step 6: Click the Download icon.

To get Snapchat on your Android or iOS smartphone, click the Download icon.

  • Step 7: Log in to your Snapchat account

Log in to your Snapchat account after downloading the app, and the problem should be resolved.

Method 8: Get in Touch with Snapchat’s Help Center

If you have tried all the troubleshooting steps and still can’t add a friend on Snapchat, it’s time to get in touch with customer service.

If you’re having trouble with your account, giving them as much detail as possible may help them better assist you.

As an added bonus, the Snapchat solution provided by customer service is guaranteed to resolve the issue.

SEE ALSO: Can Someone See If You View Their Snapchat Profile (2022)


The whole point of Snapchat is to update your pals on your whereabouts every 10 seconds. We’re here to help if you’re eager to accomplish something but are unable to include a buddy.

Someone may have blocked you or Snapchat may be experiencing continuous service issues, both of which might prevent you from adding that person.

To sum up, determine if the Snapchat server is down for the majority of users before attempting to resolve the issue. The next step is to see if your Snapchat cache data has been cleared. You can delete Snapchat and reinstall it if you haven’t updated it.

Lastly, if your problem still persists, then you must contact customer support as they will help you if there is some specific problem relating to your account.

Further Reading:

Fix: ‘We Could Not Find Matching Credentials’ Snapchat

[7 Fix] Snapchat Location Not Working /Showing or updating

[6 Fixes] Snapchat was Unable to Open the Camera (2022)

What does it mean when it says 5k Subscribers on Snapchat?