(4 Ways) How to Fix SHEIN App Not Working [2022]

Reckon with the issue of the most prominent brand of the vogue, i.e, the SHEIN App Not WorkingIt is out there that Shein is a digital platform that offers clothes for every last one but mainly caters to women’s clothing, accessories, shoes, bags, etc.

The site was established in October 2008 and has covered several countries yet. After its foundation, it never looked back. The brand has always ratified the philosophy that everyone can enjoy the beauty of fashion no matter what.

So, whether you are looking for tank tops, torn tees, boho dresses, or trendy swimwear, SHEIN is the go-to one-stop-shop for the modern yet economical Millenials. The company is committed to providing stylish, high-quality products to any client, regardless of their location in the world.

In order to grow and attract new users, the company offers relatively low prices to stimulate demand. Additionally, they are also providing the opportunity to earn Bonus points through an assortment of gift cards.  

As we dive deeper into this article, we will slowly and gradually unleash the problems plaguing the app. When we talk about the problems, users face an assortment of difficulties while using the app, or the site for that matter. For instance;

  • We can face the Shein checkout not working issue while making the payment.
  • Users might be unable to redeem rewards, receive exclusive member promotions, and get the latest fashion news since the Shein VIP is not working.
  • The Shein website not loading, and considerably more could stand under the topic.

All are annoying. Aren’t they? So shall we start resolving them one by one? Certainly, we should. But before that, an individual must always know the root cause arising the problem.


In India, SHEIN app was temporarily banned from June 2020 due to border issues between China and India.

The case was reopened and reexamined in January 2021 in response to the reintroduction of the temporary ban as stipulated in Article 69(A) of the Information Technology Act, 2000.

However, on July 12, 2021, Amazon.in advertised ads pertaining to SHEIN products. The controversy over banning SHEIN from Amazon Prime Day 2021 led to SHEIN re-entering India on Amazon Prime Day 2022.

So, you might not find it relatable as far as you are not using the app in VPN.

Why is my SHEIN app not working?

Here is a list of every kind of cause that might be raising this issue. Take the time to read them thoroughly and check the solutions at the bottom of the article.

  • There are high hopes that the app is down and is not functioning anywhere around the globe.
  • Perhaps your internet connection could be the culprit. In that case, ensure that your wifi or cellular data is functioning properly.
  • If your device runs out of storage then it might cause the issue. Make sure to have adequate space for the app.
  • Excessive online trafficking may slow down the efficiency of the app. Consequently, makes the app less responsive. Just sit back for a while, take a nap, have a cup of tea, and then resume using it.
  • Sometimes, the complication is not with the app, but apparently with your device. Take it into account and check it out subsequently. 
  • Incorrect login credentials while logging in to the app could be the issue. Make sure to enter correct credentials, click on forgot password if needed.
  • Also, check if your account is banned or deactivated due to policy-violating activities.

Shein order processing

How to Fix SHEIN App Not Working?

Method 1: Restart Device/Reinstall App

Beginning with the ubiquitous one, close the app and then resume it. Followed by reinstalling the application. Go to the play/app store, uninstall it, and then reinstall it.

Finally, to give a boost, restart your device and then use the app.

Method 2: Boost The Internet Connection

Ensure to have a good internet connection at your place. Try switching OFF and ON your mobile data or wifi if you think your network speed is not up to the mark.

If everything is fine, make sure that your device is connected to a stable internet connection. If it is not, check your router. Contact your Internet Service Provider (ISP) if the problem continues.

Method 3: Clear Cache

One more reason for the problem could be the app’s overcrowded cache (means filled with unnecessary documents/downloads/audios/videos/pictures), etc. Make sure to clear the cache to resolve the issue. It serves as the solution instantly.

Go to Me > Scroll > Clear Cache

Method 4: Enter Correct Login Credentials

The error could occur from your side while entering Login credentials. Double-check your username and password while logging in to your account. In case, you forgot them, click on forgot password and retrieve it immediately.

SEE ALSO: Why is my Shein order still processing?

Final Words

In this article, we have tried to unleash the undiscovered and explore more on the SHEIN App Not Working.  As we discussed earlier, Shein is an e-commerce site that offers clothes for every gender but mainly caters to women’s clothing, accessories, shoes, bags, etc. 

In order to grow and attract new users, the company offers relatively low prices to stimulate demand. 

As we go in-depth it was discovered that people were facing issues with the app. There were issues like Shein checkout not working, the Shein VIP is not working, the Shein website not loading, etc.

We have also told the possible causes (low storage, bad bandwidth, excessive online trafficking, incorrect login credentials) for the issue. 

Following by, we mentioned all the possible solutions to resolve the issue. You are advised to go through them carefully.

Last but not the least, You may have questions, but they’ve got you covered. The team of shein’s customer service professionals can communicate with you in the following languages: English, French, German, Russian, and Arabic.

So, if the problem persists, rush to Shein’s customer care live chat/call support to get your issue resolved instantly.  

It is my hope that you have gotten a better understanding of the concerned topic from this article and found it valuable!

Thank You So Much for lending your eyes and patience to this one!

Further Reading:

How to get a $750 SHEIN gift card

How to change my email on SHEIN app

(Solved) Why SHEIN won’t accept my card?

[4 Reasons] Why won’t SHEIN accept my visa gift card?