The Samsung Galaxy Wearable App is important if you have a Samsung Galaxy Watch. It connects your smartwatch to your phone smoothly.
But lately, some people are having trouble because the app keeps crashing or freezing when they try to open it. This is annoying because it stops them from using their Galaxy Watches properly.
In this guide, we will look at why the Samsung Galaxy Wearable App is acting up and give easy solutions to fix the problem.
So, without any delay, let’s get started!
Fix: Samsung Galaxy wearable App keeps Crashing
Since the beginning of 2024, many Samsung users have been facing problems with the Galaxy Wearable App.
People are dealing with issues like the app crashing as soon as they open it, or getting stuck on the loading screen with spinning dots when trying to connect with their smartwatch.
While the exact cause of the problem remains unknown, it appears to be related to a date change, affecting users from January 1st, 2024.
To help you out, here are several solutions suggested by users and experts to fix the crashing problem with the Galaxy Wearable App.
We have also included some additional solutions for a thorough fix.
Solution 1: Manual Date Change
One unconventional yet effective workaround involves setting the date on the Galaxy Watch to December 31, 2023.
Follow these steps to implement this solution:
- Step 1: Go to Settings on your Galaxy Watch
- Step 2: Navigate to General Management
- Step 3: Select the Date and Time
- Step 4: Disable Automatic Date and Time Settings
- Step 5: Set the date manually to December 31, 2023
- Step 6: Open the Galaxy Wearable App on your smartphone to check if it has launched successfully
- Step 7: If the app works, change the date back to the correct one
This workaround aims to address the bug caused by the date change, offering a quick resolution for some users.
Solution 2: Reinstall the Galaxy Wearable App
If the date change workaround doesn’t work, consider reinstalling the Galaxy Wearable App.
Follow these steps:
- Step 1: Uninstall the Galaxy Wearable App on your smartphone
- Step 2: Unpair your watch from your phone by going to Settings > Connections > Bluetooth
- Step 3: Tap on the gear icon next to your watch’s name and choose Unpair
- Step 4: Restart your phone
- Step 5: Reinstall the Galaxy Wearable App from the Play Store or Galaxy Store
- Step 6: Connect your watch to your phone again
Also:
- Uninstall the associated plugins (Settings > Apps > search for “Wear”).
- Uninstall the Watch Manager (e.g., “Watch 6 Manager”).
- In Bluetooth settings, “Forget” your watch.
This process helps make the Galaxy Wearable App start fresh, fixing any issues or conflicts that might be making it crash.
Solution 3: Check for App Updates
If you’re still experiencing issues, make sure your Galaxy Wearable App is up-to-date. Follow these steps:
- Step 1: Open the Galaxy Store app on your phone
- Step 2: Click on the Menu option
- Step 3: Select Updates
- Step 4: Make sure that the Galaxy Wearable App is updated to the latest version
These simple steps can often resolve problems by ensuring you have the latest features and bug fixes.
Solution 4: Reset the Watch
If nothing has worked so far, or if you prefer a more comprehensive solution, consider resetting your Galaxy Watch.
- Step 1: On your Galaxy Watch, go to Settings
- Step 2: Then, go to General Management
- Step 3: Look for the Reset option and click on it
Note: This process will erase settings and data on your watch, so make sure you have a backup.
Solution 5: Contact Samsung Support:
If the issue persists, consider reaching out to Samsung Support for assistance. They may have additional troubleshooting steps or insights into the problem.
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Conclusion
Dealing with the Galaxy Wearable App crashing can be frustrating, but there’s hope for a solution.
Whether you try changing the date, reinstalling the app, or resetting your watch, there are options to tackle the problem. Keeping your app updated or reaching out to Samsung directly can also contribute to a successful fix.
As technology advances, occasional hiccups happen, but with the right info and solutions, you can keep enjoying the seamless connection between your Galaxy Watch and the Galaxy Wearable App.
An experienced technical writer who specializes in simplifying technical jargon. Being a lifelong learner, she stays up-to-date with the latest trends and tools in the world of technology. When she’s not writing technical stuff, you can find her reading self-help books.
