[6 Ways] How to Fix Reddit chat not working?

Being on Reddit nowadays is considered modish & also holds you as an updated person. But the site has its set of troubles, just like every other tech platform. So, today in this article, we will address one such Reddit chat not working issue.

Reddit is an American digital news and forum with a vast collection of text posts, pictures, and videos where the youth share & discuss news and meme content or comment on each other posts, which are then voted up or down by other members.

Its name is a play on the phrase “I read it.” Anybody can read it all on Reddit as the Reddit member registration is totally a freebie, and all of the main features can be used with it.

There’s absolutely some catch with the site that most of the people visit the site more often than needed. The reason could be the guaranteed high-quality content. It attracts new users & keeps the old ones active so that they post something trendy and relatable every now & then.

However, even after having such a mass following globally, it has come across that users are complaining about reddit. Such as something went wrong and chat cant be loaded reddit, Reddit group chat not working, & users even feel that Reddit chat stuck on fetching messages & whatnot.

So, without any further dilly dallying let’s quickly hop onto the most prominent concern of Reddit users today, i.e. why & how to fix Reddit chat not working issue instantly without any help of a professional.


Why is my Reddit chat not working?

There could be a few possible reasons behind the “Reddit chat not working” issue. Let’s see what are they.

Reason 1: Hit The Limit Target

If you are unable to load your Reddit chat & if it shows something went wrong and the conversation couldn’t be created or something like that. Then, most probably, you have unknowingly crossed the limit of active chats per day/you can open at a time. 

Basically, in order to prevent spammers, the developers have set chat limits for new users. Sometimes, they “shadowban” your account — mostly because you are suspected of spamming.

In that case, you are supposed to wait for your account to be back at the game, and after a few days of activeness, your chat limit will automatically increase.


Reason 2: Reddit Is Down

Most probably if you are not suspected or declared a spammer, check whether Reddit is down or not. Try to operate other social media apps, or even visit a web browser, for that matter. If everything works fine, the situation says Reddit is down.

To check, go to the Down Detector app & you’ll be informed whether the problem is with Reddit or not. Report the issue if it takes longer time to fix than needed.


Reason 3: Older Version

Updating an app takes a minute or two, yet many users don’t even bother to take out time for it. It’s always recommended to regularly update your apps.

As it can lead to a variety of issues with the app & you won’t be able to operate it as swiftly as you want it to be. Furthermore, you may experience some issues, such as app crashing, Reddit chat not working, or it’s showing “Reddit chat sorry try again later.”

Quickly rush to Google Play Store, Apple App Store, or any other app store you are using & check if there are any updates available or not.


Reason 4: Internet Or Website Issue

If you see the app is not down & everything is fine from the other side. Most probably, there is something wrong with your Internet connection.

There could be a problem with your router or cellular data. Try to open another tab on your device, if nothing loads, try boosting your internet connection.

Try restarting your router & cellular data. If nothing happens, your internet service is probably down.

If you face any issue while using Reddit on the web browser, you must try switching to another one. As the problem could be with the browser & switching to another one might help.

Also, you can install the app on your Android or iPhone as it is always easier to have access to the app. I hope you now know the possible reasons behind the issue.


How to Fix Reddit chat not working?

Method 1: Create New Space

As we discussed earlier, you may have hit the limit of active chats in a day/you can open at a time. In order to prevent spammers, admins have restricted chat limits of new users. 

In this scenario, you can try shutting down some of your existing group chats in order to make space for new discussions. Or you can also leave the unnecessary chats, Navigate to the Settings gear > then select Leave group

You now have a space for new discussions & I hope it helps!


Method 2: Boost Your Internet Connection

 There could be a problem with your internet connection & trying the below-mentioned process can help you troubleshoot your problem: 

Check whether your router & cellular data is turned on or not, To turn on your cellular data: 

  1. Go to your device’s Settings > Network & internet.
  2. There you have to select Mobile network.
  3. Turn on the toggle of Mobile data.

Also, you can do a quick power cycling on your device. Your device will be refreshed as well as your network connection.

  • Quit using all existing apps and turn off your device.
  • Reboot your router/modem by unplugging them.
  • Wait for a while before plugging them back in.
  • After getting the connection back, try opening Reddit again.

If you think your network server is down, immediately contact your internet service provider. 


Method 3: Clear App Cache

 Cache stores all types of app-related data locally for quick access. Sometimes, cache stores unnecessary data that can get corrupted and create issues. Clearing it out can help to an extent. Don’t forget to clear the app’s cache along with the browser one.

Clear Browser Cache:

  • Open the browser > Click on the 3-dot located on the top-right corner.
  • Choose Settings > Navigate to Privacy and security.
  • There, clear browsing data.
  • Then, Clear cookies & site data.
How to Clear cookie & site data
Image Source : Groovypost

Clear cache on the app:

  • Again go to the Settings app > choose Apps & notifications.
  • Find the Reddit app under See all apps.
  • Select Storage & cache > Tap on Clear Cache.
  • You might want to select Clear storage for a clean & refreshed start.
How to Clear Reddit cache
Image Source : Reddit

Method 4: Update Your App, Restart & Reinstall

So, under this method, we’ll take you through a number of troubleshooting steps to get out of a Reddit chat not working situation. 

First, quickly update your app, go to Play store/App store > search for Reddit > tap on Update (if available). 

Your app will then be updated with new features. But this is not the end yet, 

  • Log in to your Reddit account & check if it’s working properly.
  • If not, log out & close the app. Again, go to Play store/App store > search for Reddit.
  • Tap on uninstall & then reinstall. Then, it’s time to restart your device to give the app a fresh reboot.
  • Press & hold the volume & start button simultaneously. After restarting your device, log in to your account & it’s done.

Method 5: Submit An Appeal

The second last method I’d like you all to take into consideration is an appeal to remove the suspension from your Reddit account. In some cases, you won’t be able to chat because of shadow banned accounts.

A shadowban usually means that Reddit admins have shadow banned user accounts because they are suspected of spamming. Then, you won’t be able to use certain features, such as starting a chat message.

Try to contact Reddit moderators for help & ask them for an appeal for the suspension or account restriction via reddit.com/appeals/ or you can create a new account if you are not into nodding your head in chaos.

How to Submit an appeal
Image Source : Windows Dispatch

Method 6: Contact Reddit Customer Support

If you have gone through all the above-mentioned methods which are considered most effective, you must immediately & directly contact the Reddit customer support via reddit.com/contact/. 

They will assist you the best in order to remove the suspension or the restriction from your account, visit the site & choose the suitable option to encounter the issue.

How to Contact reddit customer support


Final Words

In this article, we have tried our best to provide you the effective solutions & root causes for the Reddit chat not working problem.

You will find a bit of introduction about Reddit in the starting of the article. Followed by, the root causes of the issue. Such as you have Hit The Limit Target, Reddit app Is Down worldwide, you are using an Older Version, or there’s some Internet Or Website Issue.

Furthermore, you will see a few effective solutions in order to troubleshoot the problem like, creating a new space, boost your internet connection, clearing your app’s cache, etc. would really help.

I hope this article helps & reaches to the ones who are in real trouble, finding assistance for the same. Do share the methods to your closed ones.

I hope it felt insightful!

Thank you & have a beautiful day you all 🙂


Further Reading:

Fix Reddit ‘something went wrong and the conversation couldn’t be created’ error

Fix Reddit not loading on Mobile data: Android and iOS

(10 ways) Fix Reddit search not working

Fix Reddit homepage not working

What is Flair in Reddit & How to use Flair in Reddit