Fix: Crunchyroll Offline Viewing Not Working

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Crunchyroll is hands-down the best streaming platform for watching Anime. It has gained immense popularity amongst Anime lovers in no time.

Earlier, Crunchyroll didn’t have an offline viewing feature. However, they’ve recently introduced this feature in their newly released Subscription Plans.

In this article, we will walk you through a step-by-step guide on “How to Download Crunchyroll episodes”. Furthermore, we will discuss effective troubleshooting methods to resolve the “Crunchyroll Offline Viewing Not Working” problem.

Without further ado, let’s get into it.

How to download Crunchyroll episodes?

The only prerequisite for downloading Crunchyroll episodes is that you must have a Mega Fan or Ultimate Fan membership. These plans enable you to download your favorite Anime and watch them on the go without having to connect to the Internet.

You can purchase a Mega Fan plan for $10/month and Ultimate Fan for $15/month by clicking Here.

Once you’ve acquired the desired plan, follow this step-by-step guide to download Crunchyroll episodes.

Step 1: Launch your Crunchyroll app and find the series you wish to watch

Step 2: Once you find your favorite series, click on the Down Arrow button on each episode to download them on your mobile device
Step 3: Next, tap on My List and go to the Offline Tab to view the downloaded episodes

Step 4: Lastly, select your favorite series and watch it anytime, anywhere

NOTE: Please keep in mind that this feature is only available for mobile users.

Fix: Crunchyroll offline viewing not working

Offline viewing might not work at times due to several reasons. If the Crunchyroll offline viewing is not working, there’s no need to panic!

Below we’ve listed some effective workarounds to get past the “Crunchyroll Offline Viewing Not Working” issue.

Method#1: Check for Server Issues

If the Crunchyroll offline viewing is not working for you, then it’s possible that Crunchyroll servers might be down temporarily.

You can check the status of Crunchyroll servers using third-party websites like Downdetector.com

If you found out that Crunchyroll servers are experiencing a downtime, then just wait it out and let the development team tackle the issue.

Method#2: Re-Download the Offline Videos

Another factor to consider is the lifespan of downloaded episodes. Once you play download episodes, they will get expired after 48 hours. On the contrary, if you don’t play them at all, they’ll get expired after 7 days.

In this situation, you’ll have to renew the Crunchyroll offline videos. Here’s how:

Step 1: Make sure your device is connected to a stable Internet Connection
Step 2: Next, launch your Crunchyroll app
Step 3: Leave the rest on the Crunchyroll app, it will automatically Renew all episodes

After doing so, check if you can watch the episodes offline.

NOTE: Make sure you’re device remains connected to the Internet so that expired episodes can get renewed.

Method#3: Update Your Crunchyroll App

Is your Crunchyroll app running on an outdated version? If yes, then this is the reason why you’re facing the “Crunchyroll Offline Viewing Not Working” issue. Therefore, we firmly advise keeping your Crunchyroll app up-to-date.

Here’s how you update your Crunchyroll application:

Step 1: Go to Appstore (iOS) or Google Play Store (Android)
Step 2: Search for the Crunchyroll app
Step 3: In an update is available, hit the Update button next to the app

After updating your Crunchyroll application, check if the “Crunchyroll Offline Viewing Not Working” issue still occurs.

Method#4: Restart Your Device

If you’re unable to watch Crunchyroll videos offline, then try giving your device a quick restart. There might be a problem on your device’s end that’s causing the hiccups in the Crunchyroll app.

To restart your device, follow these steps:

For Android Users:

Step 1: Press and hold the Power Button
Step 2: Keep pressing it till the Restart button pops up on the screen
Step 3: Hit the Restart option
Step 4: Wait for a couple of seconds until your device restarts on its own

For iOS Users:

Step 1: Press and hold the Power Button
Step 2: Drag the Slide to Power Off slider to the right
Step 3: Wait for a few minutes and let your iPhone settle down
Step 4: Finally, Restart your iPhone by pressing the power button

Once your device restarts, open the Crunchyroll app and see if you can access the offline viewing feature. If the issue persists, proceed to the next troubleshooting method.

Method#5: Uninstall and Reinstall The Crunchyroll Application

The “Crunchyroll Offline Viewing Not Working” issue can be resolved by uninstalling the Crunchyroll app and then reinstalling it back again.

To uninstall the Crunchyroll app, follow these steps:

For Android Users:

Step 1: Press and hold the Crunchyroll App
Step 2: Select the Uninstall option from the pop-up window

For iOS Users:

Step 1: Press and hold the Crunchyroll App until it begins to jiggle
Step 2: Tap on the Remove App option
Step 3: Select Delete App from the options
Step 4: Again, hit Delete to confirm

After uninstalling the Crunchyroll app, navigate to the Apple Play Store (iOS) or Google Play Store (Android) and reinstall the app again.

Once the app reinstalls, sign in to the app using your Mega Fan or Ultimate Fan membership plan and the offline viewing feature should work now.

Method#6: Disable VPN

Are you connected to a VPN service while streaming content on Crunchyroll? If yes, then know that VPNs tend to conflict with your streaming service, leading to issues. Therefore, we recommend disabling any VPN installed on your device.

Here’s the proper way to disable the VPN service:

Step 1: Uninstall (for mobile devices) or Disable (for browser extension) any VPN services
Step 2: Re-launch your Crunchyroll App
Step 3: Log out of your Crunchyroll account
Step 4: Lastly, Log back In again
Step 5: Test the App and see if it resolves the issue

After disabling the VPN, see if the “Crunchyroll Offline Viewing Not Working” issue still occurs. If it does, try out the next workaround.

Method#7: Renew Your Subscription

You might be encountering the “Crunchyroll Offline Viewing Not Working” issue because your premium subscription has expired. If this is the case, you need to renew your Crunchyroll subscription to be able to enjoy all the latest episodes offline.

Here’s how you check your Crunchyroll subscription:

Step 1: Launch your Crunchyroll App or go to the Crunchyroll Web version
Step 2: Click on the Crunchyroll Profile located at the top right corner of the screen

Step 3: Next, click on My Account from the Menu

Step 4: Scroll all the way down and look for Purchase & Credit section in the side panel
Step 5: Under the purchase & credit section, click on Payment Methods

Step 6: On the next screen, click on Premium Membership Status under Account Settings
Step 7: On the right pane, you’ll be able to see your Membership Status

If you found out that your Mega Fan or Ultimate Fan subscription has ended, then you’ll need to renew it to resume your offline viewing experience.

Method#8: Contact Customer Support

If you’ve exhausted all the above-mentioned methods, then contact Crunchyroll Customer Support as your last resort. All you have to do is submit a request asking for assistance and they’ll get back to you in no time.

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Final Words:

There you have it – A quick and easy-to-follow guide. In this guide, we’ve discussed a step-by-step process on “How to Download Crunchyroll Epidoes” and effective troubleshooting methods to resolve the “Crunchyroll Offline Viewing Not Working” error. Try out these methods and get back to watching your favorite Anime anytime, anywhere.

Naima Zubair

An experienced technical writer who specializes in simplifying technical jargon. Being a lifelong learner, she stays up-to-date with the latest trends and tools in the world of technology. When she’s not writing technical stuff, you can find her reading self-help books.

Fix: Crunchyroll Offline Viewing Not Working

How to download Crunchyroll episodes?