Wondering why your Kindle Paperwhite won’t turn on? Well, you’ve clicked on the right article.
Kindle Paperwhite is no less than a delightful treat for bibliophiles to read their favorite books on the go. However, tech can be wacky at times. Like any other smart gadget, Kindle Paperwhite is likely to be met with issues like being stuck on the tree screen [IL], crashing, freezing, or not waking up at all.
Imagine being unable to read your favorite book even after paying a hefty amount for your Kindle Paperwhite.
It’s a disheartening situation for avid readers, isn’t it?
In this article, we will discuss common causes of “Why your Kindle won’t turn on or reset” and arm you with effective troubleshooting techniques to fix the “Kindle is frozen and won’t turn on” error.
Ready? Let’s delve deep into it.
Why is my Kindle won’t turn on or reset
Short Answer: Your Kindle Paperwhite is not turning on due to charging & battery issues, faulty charging equipment, corrupted files and data on the device, or software & hardware issues.
Listed below are some common causes of the “Kindle is frozen and won’t turn on” issue:
Reason#1: Charging Issues
The primary reason why your Kindle Paperwhite is not waking up is insufficient power. Your Kindle Paperwhite might be running critically low on battery that’s why you’re facing the “Kindle is frozen and won’t turn on” issue.
Reason#2: Defective Charging Equipment
Another factor worth considering is your charging equipment. There might be a problem with your power adaptor or power outlet that’s preventing your Kindle Paperwhite from getting charged properly.
Reason#3: Corrupted files on the Device
Sometimes, files and data on the device get corrupted and cause freezing issues. This can happen due to various factors such as improper shutdowns, software conflicts, or even issues with the device’s storage.
Reason#4: Software & Hardware Issues
The final factor contributing to the issue could be buggy software or damaged internal hardware.
Having discussed the common causes, let’s now explore several practical solutions to tackle the “Kindle is frozen and won’t turn on” issue.
How to Fix: Kindle is frozen and won’t turn on
Luckily, we’ve compiled several effective solutions to resolve the “Kindle is frozen and won’t turn on” issue.
So, before you contemplate tossing your Kindle Paperwhite out of the window in frustration, try these solutions first:
Solution#1: Reboot Your Kindle
Let’s start with our reliable method to reboot your Kindle Paperwhite. A quick reboot helps refresh the system and gets rid of any corrupted files and data that might be causing the issue. So, it’s worth giving a shot.
Here’s how you do it:
- Step 1: Press and hold the Power Button for 40 seconds
- Step 2: Let go of the button after 40 Seconds
- Step 3: If the reboot is successful, the screen will blink once or twice and your Kindle will Turn On
Solution#2: Fully Charge Your Kindle
The next troubleshooting step is to charge your Kindle Paperwhite to 100%. In the majority of cases, users face the “Kindle is frozen and won’t turn on” issue when the battery is critically low on their Kindle device. Therefore, we suggest plugging your Kindle into the power adaptor and leaving it unbothered for the rest of the night.
Once your Kindle device gets fully charged, try turning it on by pressing the power button and see if it turns on.
Solution#3: Inspect your Charging Equipment
If leaving your Kindle Paperwhite to charge overnight didn’t work, check your charging equipment. Faulty charging equipment could also be the reason why your Kindle Paperwhite is running extremely low on battery.
For this reason, we firmly advise checking your power cable and adaptor for wear and tear. If they have any signs of damage, replace them with fully functional ones.
Solution#4: Check the Charging Port
A fully functional charging cable won’t do any good if the charging port is damaged. Over time, the charging port on your Kindle Paperwhite could accumulate gunk and debris around it, causing hindrance in normal charging behavior.
Therefore, we recommend blowing some air into the charging port to get rid of the accumulated dirt. You can also try gently jiggling the cable in the port to see if the resolves the charging issue.
Solution#5: Wait it Out
Last, but not least, it’s important to practice patience while trying to fix the “Kindle is frozen and won’t turn on” issue.
For instance, if the reboot didn’t work on the first attempt, try rebooting your Kindle Paperwhite multiple times to achieve success. Similarly, charging your Kindle Paperwhite for half an hour might not help, you’ll have to charge it overnight to achieve desired results.
During the troubleshooting process, you’ll have to go through trial and error and be patient along the way, to say the least. It is important to remain patient for a couple of hours until your Kindle Paperwhite successfully powers on.
Solution#6: Contact Kindle Support
If you’ve exhausted the above-mentioned solutions without any luck, it might be time to claim your warranty. If your Kindle Paperwhite is under warranty period, reach out to Amazon Customer Support and ask for repair or replacement. However, if the warranty period is over, seek the assistance of a qualified technician.
SEE ALSO:
- Fix: Kindle Paperwhite Stuck On Tree Screen
- Fix: Kindle Stuck On Lock Screen
- Fix: Kindle Stuck On Waking Up
- Fix: Kindle Storefront Not Working
- Fix: Kindle Stuck On White Screen
Final words
Staring at the black screen of your Kindle Paperwhite is indeed a terrible feeling, but luckily you have our guide. In this article, we’ve discussed common causes why your Kindle Paperwhite won’t wake up and effective workarounds to get past the “Kindle is frozen and won’t turn on” issue. By carefully implementing the steps mentioned in this article, you can get your Kindle Paperwhite back up and running again in no time.
An experienced technical writer who specializes in simplifying technical jargon. Being a lifelong learner, she stays up-to-date with the latest trends and tools in the world of technology. When she’s not writing technical stuff, you can find her reading self-help books.
