Instagram ‘User Not Found’ but can See Profile Picture: Explained

You have just attempted to see a person’s profile on Instagram, but when you do, you see the message “user not found” at the top of the page. When people receive this warning, their first thought is likely that they have been blocked, however, this is not the case.

This “User Not Found” problem can occur for a variety of reasons, such as when the username is misspelled or when the profile has been deleted. In either case, the error notice will appear on the profile in question.

In addition to this, you may have noticed that the individual whose account was banned by Instagram itself displays this sort of message to other users whenever their profile is viewed on Instagram. This can happen on occasion.

Instagram user not found but can see profile picture


What does it mean when you look someone up on Instagram, and it says user not found

Short answer: When you search for someone on Instagram, and it says user not found, it indicates that their account has been deleted, temporarily disabled, deactivated by Instagram, changed user names, you’ve been blocked, or has the incorrect username.

Instagram’s “user not found” notification usually indicates that the profile you’re seeking to access is either temporarily unavailable or not retrievable via the service’s search function. This may be the result of a limited account, a username change, or the account’s deletion.

To make sense of the error message and figure out why you can’t locate the user on Instagram, it helps to be familiar with these possible causes.

1. The Account Has Been Deleted

It’s possible the Instagram user willingly shut down their account. All of an account’s photographs, videos, and comments are taken from Instagram when it is deactivated, and the username is made accessible to new users.

2. Temporarily Disabled Account

The Instagram account might have been temporarily disabled. Accounts are temporarily disabled when they are deactivated, and their contents are hidden from view. However, the user can simply log back in at any moment to revive the account.

3. Deactivation by Instagram

There was probably a violation of Instagram‘s terms of service or community rules that led to the account’s suspension. This may be the result of spamming, improper content publishing, or other violations of the platform’s rules.

4. User Changed Their Username

It’s possible that the individual changed their Instagram username, making the old one inaccessible to search until another user “claims” it. If this is the case, you won’t be able to find the user using the old name.

5. You’ve Been Blocked

It’s also possible that the user has blocked your account, which would explain why you’re receiving a “User not found” notice. You will also be unable to view their comments or likes, in addition to being unable to view their profile.

6. Incorrect username

This notification appears when you try to look up an Instagram user but enter an incorrect username. Please check your spelling before continuing.


Why does it say the user is not found on Instagram but can see the profile picture?

Short answer: It says “User Not Found on Instagram,” but you can still see the profile picture. This could be because the Instagram account was temporarily switched off. The profile picture and details of a deactivated account may still be visible, but the content of the account itself is no longer available to the public.

user not found

If a user’s profile reads “user not found” but their photo still appears when you visit their page, it signifies that the user’s account has been temporarily disabled or suspended.

The Instagram account might have been temporarily disabled. While a deactivated account’s profile image and information may remain viewable, the content of the account itself is no longer accessible to the general public.

Soon after an account has been suspended, the user’s profile image will appear beside the message “User not found.” There’s a good chance you won’t see this if you check the suspended account more than a few days after it was removed. You may be able to see the profile image in search results even if the account is deactivated, but you won’t have access to the rest of the account’s content.


How to find someone on Instagram when it says user not found

Instagram’s “User not found” notification could mean that the account you’re attempting to locate does not exist, has been suspended or deleted, or that the username has been changed.

There’s not much you can do when this occurs, but doing things right on your end is always an option.

Method 1 – Double-check the Username

Verify that you entered the proper username. Instagram handles are case-sensitive, so make sure you use the handle’s actual capitalization and spelling. Verify that there are no blunders in the username you entered.

Method 2 – Try Different Variations

You can try a few different variations on the username if you are unsure of the correct spelling or capitalization.

Method 3 – Search by phone number or email

We are all aware that the platform’s signup process requires us to reveal contact information. Instagram now allows you to search for users with just a phone number or email address. The first choice is preferred by the majority of users because it saves time. You can use it to look for your pals.

Method 4 – Use full name

You can conduct a search using the person’s complete name or other identifying information. Even if the username has changed, there may be other information in the profile that will help you find the account.


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Why can’t I find someone on Instagram if I’m not blocked?

Short answer: You can’t find anyone on Instagram. If you are not blocked, it may be because the user turned off their Instagram account, changed their username, misspelled their name, or Instagram banned them or there was a glitch or technical problem.

For many reasons, it can be really annoying when you can’t track down a specific person on social media. Problems like these are a perfect example of why we all want our lives to run smoothly and how much we stand to lose if they don’t.

There are a few possible explanations if you are unable to locate someone on Instagram while not being blocked by them.

Reason 1 – Changed username or incorrect spelling

We don’t have to tell you that Instagram users have the freedom to change their username to anything they like, as long as it isn’t already in use. Many Instagrammers attribute their unsuccessful person-search efforts to this issue. It’s also possible that the problem stems from a typo in the username.

Reason 2 – The user disabled their Instagram

It’s also possible that the user in question has deactivated their Instagram account. Many Instagram users now schedule regular breaks from the app in order to clear their minds and reconnect with the real world. So, their participation is not totally out of the ordinary.

Reason 3 – Instagram might have banned them.

If the person you’re having trouble finding on Instagram could have posted content that looks to violate Instagram’s policy, then it is possible that the network has banned or suspended their account because of the content they posted.

Reason 4 – Glitch or Technical issue

Instagram, like many other social media sites, is susceptible to technical difficulties that can obscure or make unfindable user profiles. Instagram, like any other online service, is susceptible to technical issues that might momentarily hinder its usability and performance.


Final Words

The term “User Not Found” on Instagram immediately conjures up the worst possible scenario: being barred from contacting the person in question. However, there are other, more prevalent explanations for account unavailability than the user has blocked you.

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Technical writer and avid fan of cutting-edge gadgetry, Abhishek has authored works on the subject of Android & iOS. He's a talented writer who can make almost any topic interesting while helping his viewers with tech-related guides is his passion. In his spare time, he goes camping and hiking adventures.