Fix Hisense TV freezing, buffering, crashing (2021)

Hisense produces one of the coziest TVs that are both affordable and sophisticated in terms of technology. Today, we are going to discuss how to Fix Hisense TV freezing.

With adequate sound and audio quality, users would definitely prefer Hisense as a low-budget TV. However, there are some common issues that they would come across.

One such issue is the freezing of the Hisense TV screens. But don’t worry. We have covered some simple methods to overcome this issue with ease. Read on to know more.

Fix Hisense TV freezing.

A TV screen may freeze occasionally when there is some interruption in the TV signal. This is seen as a malfunction of the cable wires that supply power from the power outlet.

However, the methods to resolve this glitch are simple. And you would not have to spend money on any unnecessary maintenance.

We have briefed the various steps that you can employ in such a case. The step-by-step guide will help you perform the repairs yourself. So keep reading.

1. Troubleshoot Hisense TV freezing.

Here are some points to cross-check before you move for further methods;

  • Try to change the channel to ensure that the issue isn’t for one channel alone.
  • Check with the Cable operators to make sure that the issue isn’t from their side.

2. Power cycle to fix Hisense TV freezing.

In case of any sort of lag in your Hisense TV, the first thing to do is power cycle the TV. This is a basic troubleshooting method that helps bring back the functionality of your device.

Power cycling can cleanse the TV from the remaining power and cache. So any kind of interruptions are removed and the normal functioning of your TV is restored.

So here is how you can power cycle your TV effectively;

  • First, turn your TV off and unplug the cord wire from the power outlet.
  • Then press on the manual power button and hold for 5 seconds.
  • Release the hold and then wait for 60 seconds before plugging the cord back in.
  • After 60 seconds, plug in the cord wire.
  • Now, press and hold the power button on your remote control until your TV lights up.

This method should unfreeze your TV screen. If the issue isn’t solved by this method, then don’t panic and move on to the next one.

3. Damaged HDMI cables.

Even if the previous method didn’t effectively solve the issue, you might want to look into the technical side of the problem. So firstly check your HDMI cables that are the source of the content that is displayed on your Hisense TV screen.

Surely, if the TV froze while playing specific content via a source device, then check the HDMI cable that connects to the TV.

Look for any burned wires and if you found one, replace them immediately. If it is all clear then well and good. Move on to the next method.

4. HDMI ports.

Sometimes the problem may be due to the damage in HDMI ports. So be sure to check for any dust particles or other impurities within the ports. This might interfere with the flow of signals.

Make sure to switch between ports to check whether using the other ports causes the same situation with your Hisense TV.

5. Check the source device.

Once you have made sure the issue is not caused by any damage to the HDMI ports and cables, then try to look into your source device. The set-up box or cable box might have some loose connections or any sort of internal damage.

  • Disconnect the cables plugged into the cable box.
  • Clear away any dust present in the plug-in areas.
  • Now, carefully plug the cables back into the ports of the cable box.
  • Check if the frozen screen persists or not.

If the issue isn’t resolved then try out the next methods.

6. Pending updates.

Your TV usually updates any apps on your device, automatically. If your TV screen freezes while you run a particular app, then it is because there are some updates pending for that application.

Make sure you look for any updates that might be left, before launching the app again. If that is not the case, then try uninstalling the app and reinstall it once again.

Now, the updates for your TV firmware are also important for the smooth working of your TV. So you will have to perform a firmware update or at least check for any pending updates. Once you clear all updates, the issue will definitely be resolved.

Here is how you can update your firmware;

  • Press on the ‘Home’ symbol to bring up the Home screen.
  • Then click on ‘Settings’ and navigate to ‘All’.
  • Select ‘About’.
  • And then scroll towards ‘Software Updates’.

This will perform your firmware update if any are pending.

7. Switch off the Wi-Fi.

Another factor that can be pointer out is the Wi-Fi. Try turning off your Wi-Fi and check whether your Hisense TV screen unfreezes. If it does, then the issue might solely be due to a poor Wi-Fi signal.

Make sure to establish a stronger Wi-Fi signal and also a broader range.

8. Motherboard issue.

Here is yet another cause for Hisense TV freezing. Usually, it is hard to point out the motherboard damage and you are required to troubleshoot your TV several times to figure out the issue.

However, in this case, it is quite clear that the AV signals are not delivered adequately which causes the screen to randomly freeze or pixelate. The motherboard has the key function of processing these signals.

In the event of some internal damage, you are required to replace the motherboard. This will resolve the issue

Frequently Asked Questions

Q. Why does my Hisense TV keep freezing?

There are various reasons for Hisense TV freezing, ranging from poor network connectivity to damaged motherboards. TV overload is also a reason for frozen screens or pixelation.

Mostly, when the Audio / Video signals aren’t processes efficiently, the content might end up freezing on the TV display. This is resolved by various methods that are discussed in the above article. Refer to methods to know more.

Q. How to Fix Hisense TV freezing issues?

Check all the HDMI cables for any sort of damage. Also, try to disconnect the Wi-Fi, and if the issue is resolved with this method, then you will need to secure a better connection.

Few other methods are explained along with the step-by-step guide. You can try troubleshooting the issue using the methods that are described in the above article.


This article has compiled some simple hacks to solve the issue of Hisense TV freezing. We have briefed the steps for your easy understanding and quick repair of your Hisense TV freezing. Hope it helps.

Further Reading:

Fix Hisense TV shows Logo then goes Black (2021)

Fix Hisense TV won’t turn on but the red light is on

Fix Hisense TV Sound but No Picture