A survey claims that kids these days have their tech searches on top of their mind. Google Family Link assists the parents to keep monitoring their kids’ digital lives by staying connected with them by keeping conversations and setting the parameters of usage. The key advantage of this app is that parents can remotely monitor the usage from their own smartphone itself.
Another main feature of this Family Link app is that, the parent account can now set granular time limits for their child. Also if their child asks for a extra time if he/she is playing a crucial deathmatch game in its last breathtaking minutes, you can give them bonus time say for example 5 mins depending on the time the child demands for.
Let us now delve into an issue, which is actually a bug faced by the users of this Family link app frequently.
Why does Google family link say something went wrong?
At times Google Family link users face this bug popping up ‘something went wrong‘ message. Why does this happen?
Not only this Google Family Link app, if any app reports this kind of bug popping out this message, it might due to several reasons specifically it might be due to internal app crashes or the app might be under maintenance.
There might be also some other several reasons for this bug. It might be due to app cache or it might also be due to some internal bugs which can be resolved by releasing an update for the app from the developer’s side.
In search for a solution to debug this issue? Below are some methods to achieve it.
How to Fix Google family link something went wrong error?
Method 1: Update the app to its current version
To follow this method, all you have to do is
- Open Play Store in your mobile.
- Search for Google Family Link app.
- Click the one which is published by Google LLC.
- Check for an option to update, If there is so, then update it.
- Restart the app.
Method 2: Clearing the app cache data
In order to clear the app cache data,
- Move to your smartphone settings
- Scroll down and locate to app settings
- Find for Google Family Link app
- You will find an option to either clear app cache data or app data.
- Select clear cache data, wait for a while and restart the app
Method 3: Clearing the app data
Follow this method only if clearing cache data doesn’t work out. Follow the steps 1 to 3 listed out in method 2. Instead of selecting clear cache data, select clear app data. This will remove all the sign-in credentials and all the other data that you have stored previously in Family Link app.
Upon clearing the app data, login in to the app with your account once again like how it was done while you have installed the app for the very first time.
Following either of these three steps would surely help you out from facing the bug popping out the message ‘something went wrong’.
How do I factory reset my phone with family link
Step 1: Sign in with parental account
Locate to the Family link app or website, and sign in with the parent account so that you can manage the child accounts in it.
Step 2: Selecting the child account
Upon signing up with the parental account, select the child account that you wish to delete the data (i.e.) to factory reset your desired child account.
Step 3: Account info
After selecting the child account, click the parent settings and then select more option. In the menu at the left, select account info. Then, select delete account and data.
This deletes the account from the parent account and also the data of the child account which is stored in the parent account.
As supervising the children’s digital wellbeing is considered as a prime factor to care their child for every parent around this globe, some issues such as these kind of bugs that are faced by the parents (users) are an obstacle for them to monitor further usage of their children’s tech usage.
Not everyone knows how to bypass this issue. So for those who still search for a solution to debug this issue and seeking for an help, this article finds useful for you to resolve this issue.
Hope this finds efficacious to you all!
A movie buff and an ardent fan of smartphone technology happenings in and around this globe. It all started when I had a craze on Google’s pixel lineup and that continued for other smartphone brands too. Not only smartphone, be it any technology around us, I wish to keep myself updated on them too.