You’ve decided to order a quick lunch from McDonald’s and the McDonald’s app isn’t showing your bag. Which means you can’t place your order.
It’s frustrating, especially when you have a fixed lunch hour, and you need your food delivered on time.
So, if you’re wondering how to get your Big Mac, fries, and drink delivered ASAP, you’re at the right place.
Why Is The McDonald’s App Not Showing Bag?
Short Answer: The McDonald’s app isn’t showing the bag because of a potential bug, or a network error. It could also be due to an outdated app, or a temporary service outage.
In most cases, it’s down to a software bug or a backend issue. However, there are instances where simply restarting the phone or app could help solve the problem.
However, if your McDonald’s bag is stuck on the last order, we have the solutions for that in another article.
But with that in mind, let’s get into the fixes.
Fix: McDonald’s App Not Showing Bag
We’ll go through the fixes in order of simplicity.
Method 1- Restart The App
If you’ve added items to your bad, but it doesn’t show up on the McDonald’s app, try closing the app and opening it again.
Just bring up the multitasking screen on your iOS or Android device and swipe or close the app.
Restart the app again, and once it loads to the main screen, try adding the items again to see if the bag loads correctly.
Method 2- Restart Your Phone
Sometimes restarting the app might not be enough, and you’ll need to restart your phone to get the McDonald’s app working again.
Hold down the power button on your phone and click ‘Restart’.
Wait for a couple of minutes and once the phone restarts, open the McDonald’s app again and see if the bag shows up when items are added to it.
If not, the next few steps should help.
Method 3- Reinstall The App
The next fix to try is reinstalling the app from the App Store or Play Store.
First, uninstall the app by holding down on the app and clicking ‘Uninstall’ or ‘Delete’ depending on your phone.
Next, go to the App Store or Play Store, search for the McDonald’s app, and download it again.
You’ll have to log in again with your credentials, but once that’s done, the app should be working fine.
Method 4- Update The McDonald’s App
This is probably one of the most common reasons for the McDonald’s app not showing the bag.
While there are many instances where using an older version of an app doesn’t cause problems, sometimes development teams can stop support for an older version.
This is why it’s always recommended to use the latest version of the app to ensure it runs smoothly.
Navigate to the App Store on iOS or Play Store on Android and search for the McDonald’s app.
If there is an update available for it, you’ll see a prompt next to the app.
Tap it, and wait for it to install. Once that’s done, you can go ahead and check if the app is working as it should.
Method 5- Check For System Updates
While system updates don’t necessarily cause problems with apps like McDonald’s, a new security update or patch can cause unexpected problems.
If you’re on iOS, go to ‘Settings’, ‘General’, and then tap on ‘Software Updates’.
Click on ‘Automatic Updates’ and then ‘Download iOS updates’ to check if there’s a new iOS version available.
For Android, go to ‘Settings’, ‘System’, and then ‘System Update’.
If there’s a new version, it’ll automatically give you a prompt to download and install it.
Additionally, depending on the size of the update, it could take anywhere from around 10 minutes up to around 30 minutes to fully install it.
So if you’re in a hurry to get your food, this might not be the best method.
Method 6- Use An Alternate App
I know a lot of people use the McDonald’s app for the deals and discounts they provide, but if the app isn’t working, and you need to get your order in, this might be the best solution.
Use an alternate app like DoorDash, since these apps generally have their own system in place to track and follow up with your order.
While you might have to pay a slightly higher delivery fee compared to the McDonald’s app, it beats missing your lunch break.
Method 7- Check If There’s A Server Outage Or Disruption
While server outages and disruptions are usually uncommon with McDonald’s, they can happen.
You can check Downdetector page for McDonald to see if the McDonald’s app is experiencing issues, and also see real-time updates of complaints from other users.
If there is an issue, you might have to wait it out or use an alternate app, as mentioned above.
However, there are certain situations where services might have been disrupted, but it hasn’t been updated on the app.
This could be due to several reasons, including emergencies such as a fire, or an accident that’s preventing the McDonald’s outlet from serving customers.
Method 8- Reach Out To McDonald’s Support
As a last resort, you can reach out to McDonald’s support team and let them know you’re facing issues with the app.
While they might run you through similar fixes that I’ve provided here, they may be able to provide more information on what’s causing the problem.
But if they can’t provide an immediate solution, you can always try calling the store directly and placing an order.
Additionally, I’d also recommend sending in a screenshot of the error on the app so that McDonald’s can look into rectifying the issue with the app.
It’s also important to note that some users have mentioned the app not working on certain models of Android, so that might be the case as well.
See Also:
Final Words
We all want food when we’re hungry, and there’s no situation more frustrating than trying to order food and not being able to, especially when it’s a Big Mac combo.
So if you want to get your delivery no matter what, the easiest way is to use a service like DoorDash.
But, if you really want that 2-for-1 deal on the McDonald’s app, then the fixes I’ve provided should solve the problem for you.
That is unless the app is bugged or glitching out.
As a seasoned DIY tinkerer, Arvind found the simplest way to help anyone troubleshoot or set up tech without feeling overwhelmed by it. He’s an advocate for smart home technology and in his free time makes music. He’s also an avid gamer, mostly obsessed with single-player titles.
