Why DoorDash Won’t Let me Place Order (9 Reasons & Solutions)

Are you a DoorDash user frustrated by being unable to place an order?

Well, you’re not alone! DoorDash has specific requirements and policies that need to be met for you to place an order; if these are not met, you won’t be able to order.

In this article, we’ll discuss why DoorDash won’t let you place an order and what you can do to get your order placed. Let’s get started!


Why DoorDash won’t let me place order

Short answer: DoorDash may not let you place an order if there are no restaurants in your area that offer delivery or if the restaurant you have selected is not accepting orders. Additionally, DoorDash may not let you place an order if you have insufficient funds in your account or if your payment method is declined.

If you’ve ever tried to place an order on DoorDash and been unable to do so, you may wonder what went wrong. There are a few different reasons why DoorDash won’t let you place an order, and understanding them can help you get your order set up quickly and easily.

Reason 1: Incorrect Address

One of the most common reasons DoorDash won’t let you place an order is that the address you’ve entered is incorrect. Due to the way DoorDash’s delivery system works, they need the exact address of your destination to make a successful delivery.

If you’ve entered the wrong address, you won’t be able to place your order. Double-check that the address you’ve entered is correct and make any necessary corrections.

Reason 2: Payment Information Not Entered Correctly

Another possible reason DoorDash won’t let you place an order is that you’ve entered your payment information incorrectly.

To make a successful order, you must enter the correct payment information – such as credit card number and expiration date.

If you’ve entered this information incorrectly, it won’t be accepted, and you won’t be able to place your order.

Check that the payment information you’ve entered is correct and make any necessary corrections.

Reason 3: Insufficient Funds

If you’re using a debit or credit card to make your order, you may run into an issue where DoorDash won’t let you place your order due to insufficient funds.

If this is the case, you’ll need to ensure that you have enough money in the account associated with your card to cover the cost of your order.

If you don’t, you won’t be able to place your order.

Reason 4: Items Out of Stock

A potential reason DoorDash won’t let you place an order is that the items you are trying to purchase are out of stock.

This could be because the restaurant has run out of the thing or because the restaurant has temporarily taken the item off the menu.

If this is the case, you may see an error message indicating that the item is out of stock.

Reason 5: Promo Code Not Valid

Another potential reason DoorDash won’t let you place an order is that the promo code you entered is invalid. Promo codes are typically time-sensitive and must be used by a specific date to be good. If the promo code is expired, you won’t be able to place an order with it.

Reason 6: The delivery Area Does Not Match the Restaurant’s Delivery Zone

DoorDash won’t let you place an order if the specified delivery area does not match the restaurant’s delivery zone.

In addition, DoorDash only allows orders to be placed within a certain distance from the restaurant.

So if your delivery address is outside the restaurant’s delivery zone, you won’t be able to place an order with DoorDash.

Reason 7: The restaurant is Closed

DoorDash won’t let you place an order because the restaurant you want to order from is closed.

DoorDash only works with restaurants that are open and able to fulfill orders.

If the restaurant you wish to order from is completed, you won’t be able to place an order.

Reason 8: Delivery Time is Too Soon

DoorDash may not let you place an order because the delivery time is too soon. DoorDash needs time to fulfill orders, and if you try to place an order too quickly, you won’t be able to.

So make sure you give DoorDash enough time to fulfill your order before you try to put it.

Reason 9: Location Not Available

DoorDash also may not let you place an order if the location you’re trying to order from isn’t currently available in DoorDash’s delivery area. DoorDash is constantly expanding its delivery area, but it’s still possible that the restaurant you want to order from isn’t available in your area.


How to solve : DoorDash not letting me order

DoorDash makes it so convenient to have food from your favorite restaurants delivered to your door. Fortunately, there are a few fixes that you can take to try to get your order placed, even when DoorDash won’t let you do it.

DoorDash won't let me place order2

Fix 1: Check Your Payment Information

One of the most common causes of why DoorDash won’t let you place an order is because the payment information you have on file is incorrect or outdated.

Try logging into your DoorDash account and double-checking that all your payment information is correct. If it isn’t, update it and try to place your order again.


Fix 2: Clear App cache and update it to the latest version

If the DoorDash app is not updated, try clearing its cache. On iOS, go to “Settings” > “General” > “iPhone Storage”, select the DoorDash app, and tap “Delete App”. On Android, go to “Settings” > “Apps” > “DoorDash” > “Storage” and tap “Clear Cache”.
Afterward, Go to the App Store (iOS) or Google Play Store (Android) and see if there is an update available for the DoorDash app. If so, download and install the update.

Fix 3: Use the Website instead of an app:

If the issue persists, try accessing DoorDash via the website instead of the app. Go to www.doordash.com and log in with your account credentials. You should then be able to order food as usual.


Fix 4: Check your internet connection

If DoorDash doesn’t let you place an order, ensure your internet connection is working correctly.

Try connecting to another network or restarting your router to see if that helps. You can also check to ensure your device is connected to the network.


Fix 5: Restart Your Device

Sometimes the issue can be caused by a glitch on your device. To fix this, try restarting your device and then trying to place the order again.

If the issue persists after restarting your device, you may need to contact DoorDash customer support for further assistance.


Fix 6: Check your account settings

If your internet connection is fine, ensure your account settings are correct.

Log into your DoorDash account and check that you have entered your payment information and delivery address correctly. Also, make sure DoorDash accepts the payment method you are using.


Fix 7: Ensure your order is within the delivery range

Ensure your order is within the delivery range of the restaurant you are trying to order from.

Most restaurants have a set delivery radius, so if you are outside that range, you won’t be able to place an order.


Fix 8: Check for Outages

You can do this by visiting the DoorDash website or looking up DoorDash on Twitter to see if any other users are experiencing the same issue. This can help you determine if the problem is on DoorDash’s end or something else.

You can also check the server status by visiting downdetector page for DoorDash.

DoorDash server status


Fix 9: Try a Different Device

If the issue persists, try placing the order from a different device to see if the problem is specific to one device.


Fix 10: Contact DoorDash Customer Support

If you’ve determined that an outage doesn’t cause the problem, contact DoorDash’s customer support team. You can contact them via email, phone, or live chat and explain your issue. They’ll be able to help you troubleshoot the problem and provide assistance if needed.


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Final words

In conclusion, DoorDash may not let you place an order for various reasons. It could be due to the availability of the restaurant, a technical issue, or the restaurant not being in your delivery zone.

Before placing an order, it is best to check with the restaurant directly and make sure they are open and able to accept your order. If these criteria are met, contact DoorDash customer service for further assistance.

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A content writer with a B.Tech degree from Kalinga University, Saksham Jamwal, has a passion for writing. His favorite genre to write about is the 'daily use devices' and 'social media'. He has worked on multiple projects ranging from blog posts to product reviews and loves to connect with people through his writing. Saksham is a creative and motivated individual who strives to produce informative and relatable content.