Why does my iMessage Keep Turning Off (2023)

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Hey, iOS users!

Does your iMessage keep turning off? Do you notice green bubbles instead of blue?

Fret not, you’re not alone.

Many iOS users have reported that they can’t receive or send messages because their iMessage conveniently keeps turning off.

In this article, you’ll learn why your iMessage keeps turning off and how to fix this error like a pro. Additionally, you’ll learn why your iMessage doesn’t work for only one specific person.

Let’s get started.

Why does my iMessage keep turning off

Short Answer: You’re facing issues with your iMessage because of server issues, incorrect date & time, insufficient storage, registration issues, changes in two-factor authentication, and Apple ID problems.

We’ve listed the possible reasons for the iMessage error below:

Reason#1: Server Issues

If you’re having trouble while using iMessage, then there are chances that some bugs might have crept into Apple’s system. As a result, Apple faces server issues. If this is the case, there’s not much you can do except wait. Soon, the company will resolve the bug.

Reason#2: Incorrect Date & Time

Is your iPhone operating on an incorrect date and time? If yes, then this could also be the reason why your iMessage keeps turning off out of nowhere. So, update the date and time on your iOS device. We will demonstrate how to adjust the date and time later in this article.

Reason#3: Insufficient Storage

In most cases, storage issues are found to be the culprit for iMessage errors. When your iPhone is low on storage, your apps are more likely to malfunction.

Reason#4: Registration Issues

Did you know that your home Wi-Fi contains the sign-up details for Apple?

Things get a little bit messy when you switch to cellular data. As mentioned above, your Wi-Fi has your sign-up details. Therefore, when your switch networks, your iMessage faces difficulties recognizing it. As a result, iMessage starts acting weirdly.

Reason#5: Changed Two-Factor Authentication

Have you just changed your two-factor authentication? Well, now you know the reason why your iMessage keeps turning off. When you change your two-factor authentication, the iMessage suffers due to a password mismatch between your current password and the previous password that you used for iMessage.

Reason#6: Apple ID Problems

The last reason but certainly not the least is Apple ID issues. With that being said, please ensure that you’re logged into your account properly with the accurate Apple ID and password, or else your apps are going to get affected by it and iMessage is no exception.

Why did my iMessage turn off for one person?

It’s incredibly frustrating to see a Green bubble instead of a Blue one in iMessage chat, isn’t it?

If you’re noticing green messages while texting a specific person, then the reasons could be different.

Firstly, the person doesn’t have iMessage on their phone number.
Secondly, they might have accidentally or on purpose disabled the iMessage feature.
Lastly, they may have switched to an Android device that doesn’t support iMessage.

NOTE: When you see a green bubble, it means the message was sent as a regular text message, not through iMessage.

Fix: iMessage keeps turning off

Luckily, there are some easy-to-follow fixes to get your iMessage up and running again on your Apple device.

Fix#1: Check for Server Issues

First things first, check for server issues. In the majority of cases, the issues occur because of faulty servers.

You can check for server issues by visiting Apple’s System Status page. Look for the iMessage on the list. If you see a green circle next to it, that means everything’s working fine. But if the circle is red, then there’s a problem with the servers.

All you have to do is wait for Apple to fix the problem.

Fix#2: Check your Internet Connection

iMessage app is more prone to malfunction when it doesn’t receive a stable and reliable Internet connection.

If you’re facing trouble using the iMessage app, then there’s a possibility that your Internet connection is sluggish.

Therefore, before you proceed with other troubleshooting methods, make sure that you have a reliable Internet connection to work with.

Open a random web page in Safari and see if the Internet is stable.

Fix#3: Update your iOS Device

If your iOS device is running on an outdated version, then you need to update it to its latest version now.

Sometimes, the older versions cause compatibility issues with the app resulting in errors in the app.

So, always keep your iOS device up-to-date.

Here’s how you check for updates:

Step 1: Launch the Settings app on your iOS device

Step 2: Scroll a bit, find, and tap on General

Step 3: Next, tap on Software Update

Step 4: Then, tap on Automatic Updates

Step 5: Toggle on the Download iOS Updates and Install iOS Updates

NOTE: This will automatically install software updates overnight after they’ve been downloaded. Your iPhone must be fully charged and connected to a reliable Internet connection to install the update.

Fix#4: Adjust the Time and Date

If your iMessage app is lagging, then you might need to adjust the date & time on your iOS device.

Here’s how you adjust the time and date:

Step 1: Launch the Settings app on your iOS device
Step 2: Tap on General
Step 3: Next, tap on Date & Time

Step 4: Toggle on the option that says Set Automatically

That’s it. By following these steps carefully, you’ll be able to adjust the date & time on your iOS device in a few seconds.

Fix#5: Enabling the iMessage Feature

If the above fixes don’t seem to be working, then make sure you have your iMessage feature enabled on your iPhone.

Here’s how you enable the iMessage feature:

Step 1: Go to the Settings app on your iOS device
Step 2: Scroll down and tap on Messages

Step 3: Under Messages, look for iMessage
Step 4: Once you find it, Enable the iMessage feature

Enabling your iMessage ensures that you get all the perks of the iMessage app.

Fix#6: Enable FaceTime

Another fix that you can opt for is enabling the FaceTime feature on your iOS device. This fix seems to be working for many users.

Follow the steps mentioned below:

Step 1: Launch the Settings app on your iPhone
Step 2: Scroll down, find, and tap on FaceTime

Step 3: Enable the FaceTime feature and you’re done.

Afterward, go back to your iMessage and see if the error resolves.

Fix#7: Restart your Device

Still stuck with the error? Don’t give up yet! Try restarting your iOS device.

Here’s what you need to do:

For iPhone X and higher:

Step 1: Press and hold the Power and Volume buttons simultaneously
Step 2: You’ll get a Power Slider, drag it to the right
Step 3: Wait for a few seconds
Step 4: Turn your iPhone ON by pressing the Power button

For iPhone SE, 8, and lower:

Step 1: Press and hold the Power button and Home button
Step 2: Drag the slider to the Right
Step 3: Long-press the Power Button to turn On your iPhone again

Once your iPhone restarts, go to your iMessage and see if the issue resolves.

Fix#8: Sign out of iMessage and FaceTime

If the iMessage error remains unresolved, then try signing out of your iMessage and FaceTime. Signing out and then signing back in with the help of your Apple ID might help you fix the error.

For iMessage:

Step 1: Launch the Settings App on your iOS device
Step 2: Scroll down and tap on Send & Receive (below iMessage)

Step 3: Tap the Blue Link

Step 4: Then, tap Sign Out

For FaceTime:

Step 1: Go back to Settings
Step 2: Then, go to FaceTime settings
Step 3: Tap the Blue Link
Step 4: Lastly, hit Sign Out

After signing out, restart your device before signing back in. Once your device restarts follow these steps:

Step 1: Go to the Settings App
Step 2: Then, go to Messages
Step 2: Tap on Send & Receive
Step 3: Next, tap on Use Your Apple ID for iMessage

Step 4: Hit the Sign In button to finish

Step 5: For FaceTime, tap on Use your Apple ID for FaceTime and sign back in again

After following these steps, go to your iMessage and see if the issue resolves.

Fix#8: Contact Customer Support

If all else fails, we firmly advise reaching out to Apple’s Customer Support. Let them know the issue you’re facing with iMessage and they’ll provide you with personalized solutions.

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Final Words:

All and all, iMessage is a great messaging app that helps you connect with your friends and family. Having said this, the iMessage app has a tendency to suffer from a few errors here and there. One such error is that your iMessage app keeps turning off.

In this article, we’ve listed some possible solutions to fix the iMessage error. By following the steps carefully, you’ll be able to get your iMessage app back on track.

Naima Zubair

An experienced technical writer who specializes in simplifying technical jargon. Being a lifelong learner, she stays up-to-date with the latest trends and tools in the world of technology. When she’s not writing technical stuff, you can find her reading self-help books.

Why does my iMessage Keep Turning Off (2023)