DoorDash is one of the most famous choices for food orders and delivery across the United States and Canada.
It has out shined even Uber Eats and other similar companies. However, it comes with its own set of issues as well.
This article covers what is DoorDash invalid authorization header and how one can fix it to make use of DoorDash again.
What does DoorDash invalid authorization header found mean
Reason 1- Error 403
Error 403 is a mentioned header under one of the DoorDash pages covering all types of 400s errors. Yes, right, it is a type of 400s error and as you can guess, includes other similar errors like authentication errors and so on.
The DoorDash website defines error 403 as ‘identity was securely verified, but the supplied identity doesn’t permit the requested operation or data access’.
This means that there was no issue with the verification of the user’s identity, however, certain actions are not allowed for the users to use.
For example, if you are trying to enter a zone restricted for Door Dashers only with a customer login ID, then you might face this error. This is because you do not have the authorization to enter it with the provided credentials.
Reason 2- System Crash
System crashes are not super common but not rare with apps that operate completely online and have to maintain their servers with a high number of users still operating.
DoorDash is completely online-based. From ordering food to tracking down its location, all the functionalities require access to its server. If the servers are down, this might occur.
The DoorDashers, who use the app more frequently compared to a customer, refer this to be DoorCrash in short. While there is no way to fix a ‘DoorCrash’ from your side, we have covered how to detect it when needed.
Reason 3- Poor internet connection
Poor internet connection could be just another reason for DoorDash invalid authorization header. If you are operating on mobile data or a slow WiFi network, this could be a possible result.
The app sends the credentials but is unable to receive all the information from your account or phone required for authorization of certain activities due to a drop in Connection.
In this case, the servers fail to completely verify the user’s credentials, and it leads to the generation of either a ‘connection timed Out’ error or the DoorDash invalid authorization header issue.
‌Fix: DoorDash invalid authorization header found
Now that we have discussed the issues causing DoorDash’s invalid authorization header error, let us see what steps can be taken to fix it.
Method 1- Restarting the device
Restarting the device is one of the simplest fixes one can achieve. While it is not guaranteed to work always, with a minor glitch or bug that is temporary you could try this fix.
Restarting the device also helps in establishing a fresh connection with the internet service provider, in case your internet was not working well.
The best way to reboot the device is to hold the power button and select ‘Reboot’ from the Menu that pops up. You might see ‘Restart’ as an option too. For Android 13 users, there is a button in the notification bar which can be used instead of the physical power button in case it is not accessible.
Method 2- Clear Cache and Storage Data
Clearing cache and storage is important for ensuring a lag-free experience with any app after some time. Caches help in the quick loading of structures, programs, and functions.
However, an excessive pileup of cache starts to overload the apps with all kinds of things it might need to preload or save beforehand. To clear Cache and Storage Data follow these steps:
- Step 1: Hold the app icon of DoorDash.
- Step 2: Drag the app to ‘App info’ of ‘More info’ while holding.
- Step 3: Scroll to Storage Settings.
- Step 4: Tap on Clear Cache and then Storage.
- Step 5: Approve the clearing warning.
If you get an option to clear the Cache and Data together, that would work as well. Remember to check out how to open App settings on your phone through Google.
Different Operating Systems have different methods, some using certain icons to achieve it instead of ‘App info’. Apps can also be accessed via the Settings app.
Method 3- Using a new account
Creating a new account is one of the pieces of advice from the Reddit user going by the username ‘phillysports21’ on this topic. It has also been approved by multiple others users who tried this method, and it worked for them.
Apparently, due to some issues, the Account’s credentials fail to authorize the servers for any function. In this scenario making a new account would create a fresh set of permissions that can be used to access DoorDash service without issues.
To sign up, simply uninstall and reinstall the app. Afterward, on opening, you would see the option to either Sign in or Sign up.
Select Sign up and use your Google account/ Facebook account for quick sign-up. Alternatively, you can fill I’m your name, email, country, and so on to register through email.
Method 4- Contact the DoorDash Customer Support center
As a last resort, you can contact the DoorDash service for the DoorDash invalid authorization header issue.
As this issue is faced by both the customers and Door Dashers, both can approach the service by choosing an option specifically tailored for them. Simply go to this link and select if you are a consumer, a merchant, or a Dasher.
From there you can specify your issues and how to reproduce them if necessary. A customer representative will help you with fixing it from their end or will tell you what to do to fix it on your end.
SEE ALSO:
DoorDash Fast Pay Not Working ( 6 Reasons & Solutions)
Why Does DoorDash Say I Already Have An Account (Solutions)
Why DoorDash Won’t Let Me Place Order (9 Reasons & Solutions)
Final words:
In this article, we discussed one of the issues with DoorDash: DoorDash invalid authorization header error that was troubling many users.
We hope that we have been able to solve the issue! Stay tuned for more articles on DoorDash and check out [9 Fixes] : DoorDash App Not Working.
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