Fix: Spectrum Remote Not Changing Channels in Order

Spectrum is one of the most used brands when it comes to streaming channels in the USA and Canada. Thus, many users flock to the internet every day in search of minor or major issues related to its set-up box or remote.

This article discusses one of those issues, namely the Spectrum remote not changing channels in order and the method to reset a Spectrum remote, should you feel the need to. Let us begin without further ado!


Why is Spectrum Remote not changing channels in order

Short answer: Spectrum remote not changing channels in order due to Sorting categories enabled, weak batteries in the remote, or issues related to the TV or the Spectrum provider.

Reason 1: Channels arranged according to type

If you are unaware, channels can be sorted in various ways. The most common method is to show All channels. However, there are other sorting methods, such as News, Sports, Kids (cartoons), etc. which sort the channels based on type.

You can also sort channels based on their company! So all of this can lead to Spectrum remote not changing channels in the correct order.

Reason 2: Poor or weak battery

Weak remote batteries are often the cause of most issues when it comes to Television. As a weak battery can often not receive an input, or completely fail to receive an input at all, it can lead to irregular channel browsing.

At times, you might press the channel button multiple times, quickly jumping channels, while at other times you may not be able to change channels at all.

The TV itself or the channel providers might be providing an incomplete set of channels, with some channels absent in between. This can lead to confusion that your TV is not changing channels in the correct order, while in reality, the TV is just slipping the unavailable channels.

Spectrum remote not changing channels


How to Fix: Spectrum remote not changing channels in order

Method 1: Applying the ‘All Channels’ settings

The best way to tackle this issue is by applying the ‘All channels’ category from the Settings. To do this, follow the mentioned steps, and you will have your Channels sorted in no time!

  • Step 1: Tap the ‘Guide’ button on your Spectrum remote.

You would be shown all the channels, along with their schedules.

  • Step 2: Tap the Guide button again.

You would be presented with various channel categories and a button assigned to choose them. The first category should be ‘All Channels’.

  • Step 3: Press ‘OK’ on your remote in the first category.

And that’s it! You can exit the Guide, and you’ll have all the channels sorted to enjoy on your Television!


Method 2: Checking the condition of batteries

As we mentioned already, poor batteries can lead to issues with your channel browsing on the television. This can affect your viewing experience and make you believe that your Spectrum service is at fault, which in reality it’s just a couple of AA batteries on the brink of death.

You can check if the remote responses properly with each button press by opening the camera app and pointing it at the infrared beam of the remote (the LED part in the front). If the part lights up, it means the remote is working. If it lights up partially, you now know the fault.

This neat little trick has already been mentioned in multiple previous remote-based guides, such as Spectrum Remote not working, where we also mentioned that you need a new pair of AA batteries to correct this issue.


Method 3: Re-program the Remote

If the remote has lost its programming, you might need to re-program it to work with your cable box. Refer to the Spectrum remote manual or Spectrum’s website for instructions specific to your remote model.

Or watch the following tutorial:


Method 4: Resetting the Spectrum remote

Resetting the Spectrum remote is the last resort you can take to remove any kind of glitches or bugs that are preventing you from properly using your Spectrum remote. This includes Spectrum remote not changing channels in order.

Resetting the Spectrum remote does not require much effort and is advisable if nothing else works for you. You can always get in touch with Spectrum Customer Support if this does not work out for you. They will look into the issue and provide you with adequate guidance.


Bonus Tips:

  • 5. Remove Obstructions: Make sure there’s nothing blocking the signal between the remote and the cable box.
  • 6. Check for any Physical damage: Check if there are any visible signs of damage to the remote. If it’s physically damaged, it might need to be replaced.
  • 7. Use Mobile app as a remote: Consider using the Spectrum TV app on your smartphone as a temporary remote.
  • 8. Use a Universal remote: Consider purchasing a universal remote that is compatible with Spectrum devices.

How to reset Spectrum remote

Resetting the Spectrum remote requires two different series of steps, one for the remote and one for the RF2IR Converter.

Steps to reset the Spectrum Remote

  • Step 1: Hold the ‘TV’ and the ‘OK’ button simultaneously.
  • Step 2: Release the button after two seconds to allow TV, DVD, and AUX to flash up.
  • Step 3: Hold the ‘Delete’ button for a few seconds.

After the button blinks on and turns off, your remote has been successfully reset and now can be operated as if it is new. Move onto the RF2IR Converter guide to reset it as well.

Steps to reset the RF2IR Converter:

  • Step 1: This step is complex and requires removing your RF2IR Converter from the Spectrum Setup box.

Always remember to disconnect your Set-up box from the power supply before opening it.

  • Step 2: Press and hold the ‘Find’ button for a few seconds.
  • Step 3: Plug the RF2IR Converter back into the Set-up box while holding the Find button.
  • Step 4: Once inserted, Press the button again while bringing your remote close to the Set-up box.
  • Step 5: Tap any button on your Spectrum remote and a sound will be produced.

This indicates the successful pairing of your remote. This way you can fix the Spectrum remote not changing channels in order issue easily!


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