Why does Facebook say I have a message

Facebook brought to its users the most intriguing tech of all times, with only a click. Connecting with others has never been so easy. So today we are going to discuss this amazing tech that has helped several users get in touch with other users. Our topic for today is; why does Facebook say I have a message?

When you glance at your phone screen, hoping for a text from someone you might get a notification from Facebook. However, on launching the application, you are met with no unread messages. Sounds familiar?

You may have read all messages and after exiting the app find that the notification icon still remains.

If you have come across this issue, we have the right solution and the reason for its occurrence. Keep reading and hope it helps you out.

Why do I have a message notification but no message on Facebook?

You may have viewed all the messages in your Facebook application yet the notification might not disappear after constant checks. Although you have no unread messages left it remains. This issue is indeed frustrating and may affect users in a lot of ways.

Upon viewing the message notification, you may open Facebook and consider going through posts and other content when you find there are no messages waiting for you. This way you spend quality time and a lot of work to be done is put off for some other time.

Well, this is not an exaggeration of the situation. In fact, having a misleading notification system might get you pinned to your devices constantly. Now, why do these phenomena occur with Facebook?

The cause could be either a glitch in the application which demands you to check the settings on your account. Or it could mean that you may have opened your account on another device and missed out on opening the messages, thus leaving them unread.

The messenger application that harbors all your private chats may not have an unread message in most cases. But sometimes it could be a message request sent by random individuals who have not yet connected with you.

Such requests need your approval to be delivered to your chat constantly and marked as read. So the app may consider these as relevant messages that require your attention hence puts up the notification.

The reasons are plenty, however, let us focus on the most general ones in this article. Keep reading.

How to get rid of Facebook messenger showing unread messages on Facebook?

There are quite a few ways to get rid of these messages. Since Facebook moved all its chat provisions onto a separate platform, messenger, users have grown accustomed to using the two apps together. So a bug related to either of the two apps will have a common solution.

We have provided the step-wise guide for you. Hope it helps.

1. Check messages via the Facebook website.

You will need to make the required changes via your desktop. Follow the steps below to fix the issue;

  • On your computer, launch a browser.
  • Then go to the ‘faceboook.com’ website.
  • Once the page appears, provide your credentials and log in to your Facebook account.
  • Now, click on the messenger icon on the top left corner of the page.
  • If you have a notification symbol on top of the icon, it means you have an unread message.
  • Find the message which is marked unread and open it to make it read.
  • Now, check your mobile phone. The notification should be gone with this.

Hope it helps.

2. Open system messages to fix an issue where Facebook say you have a message.

The notification symbol does not include just the messages from your family or friends. It involves notifications directed to you from the Facebook app. This may be in relation to new features and updates that are available for users.

Occasionally, you will find these messages among your chats. If you find an unread notification on your screen, then better to look for this kind of message other than texts from your contacts.

Open them to mark it as read. Hope this helps.

3. Get rid of unwanted cache.

If the above-mentioned methods do not work, try clearing up the storage space for the application. To do so follow the steps given below;

  • Firstly, open the ‘settings’ on your device.
  • Then click on ‘Apps’.
  • Scroll towards ‘Facebook’ and click on ‘Storage’.
  • Next tap on ‘clear cache’.
  • Now log out from the application and restart your device.

Check if the notification icon has disappeared. Hope this helps.

4. Reinstall the application to fix facebook say you have a message.

Try this quick hack which fixes many problems related to bugs in your applications. Uninstall the Facebook applications and after a while reinstall them. This will ensure you get the latest version of the apps including new features.

Now, check if the issue persists. Hope it helps.

SEE ALSO: Why is my message not sent on messenger?

Frequently Asked Questions.

Q1. Why is messenger still showing an unread message?

There are a few reasons for this occurrence. Sometimes, the app may send messages directed to you regarding the various new feature or updates available to enhance your experience with the app.

Also, there are chances that you may log in through a different device, however, did not open any of the new messages in them. This can cause the notifications to remain by default. Refer to the above article to find out more on this issue.

Q2. How do I get rid of the message notification when there are no messages?

You can open the system messages that the application directs to you regarding new updates or features. Leaving them unread might cause the notification icon to remain on the app.

Also, try to look for unread messages through your computer. Visit the facebook.com website and find messages that have not yet been marked as read. This should remove the message notifications.

For more details on how to fix this issue, refer to the above article. Hope it helps.


This article explains how to get rid of the message notification when there are no messages. We have also explained why the situation occurs for you. Refer to the methods to fix them. Hope it helps.

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Dilha is a writer who loves composing poems and going into deep research on all kinds of tech stuff that they don't teach in school. Anything that marks the extraordinary part of this generation excites her. she is currently persuing her degree in genetic engineering. here at Android Nature, she is assigned with various cool topics and is responsible for sharing cool insight and updates on the same.