[5 Fix ] Postmates Payment method Not Working (2023)

Your payment is not working on Postmates because your card might be running on debit and not credit.

Due to the fact that it does not include a pin number, the Postmates Card cannot be used as a mode of payment unless credit is chosen as the option.

Why is my payment not working on Postmates?

Your payment might not be functioning on Postmates as your card may have been set to debit rather than credit.

Because it does not include a pin number, the Postmates Card cannot be used as a method of payment unless credit is chosen as the method of transaction.


How to Fix Payment Method for Postmates That Is Not Working

Method 1: Hold off for a little bit.

There is always a possibility that the problem is not with your card but rather with the card reader of the payment terminal.

The processing of the transactions is not always smooth for businesses or banks. It’s possible that this is occurring because of problems with the network or because several transactions are being handled all at once.

In this kind of scenario, it is strongly suggested that you wait for at least three to five minutes before requesting the clerk to swipe your card once again.

Method 2: After signing out of your Fleet account, reinstall the application on your device.

If waiting does not cure your problem, you may try signing out of your fleet account, deleting it, and then reinstalling your program.

This is a backup plan in case waiting does not work. It’s possible that this may assist you to find a solution to your troubles.

You are able to log out of your fleet account by following the procedures that are listed below:

  • Step 1: Go over to settings

To begin, go to the bottom of the page and click on the Settings button.

  • Step 2: Click on the Logout option

From the screen that displays settings, choose the Logout option and click it.

After signing out of the application, you will be able to remove it, then reinstall it, and finally sign in once again. This strategy has often been successful in resolving the problem in all situations.

Method 3: Request additional funds

It is possible that there is no more money available in the account that you are using. This is a possibility. You have the option of requesting further funding.

You may make a request for monies to be sent to your account using the fleets app by following the procedures that are listed below:

  • Step 1: Tap the question mark

In the top right-hand corner, you’ll see a question mark. Tap that.

  • Step 2: Click the Other button.

  • Step 3: Select the Can’t Pay option.

Method 4: Make a Complaint to Postmates About the Merchant

There is a possibility that the retailer did not acknowledge the Postmates card. There are a number of shops in the area that do not acknowledge credit cards as a valid method of payment. You have the option of filing a complaint against the merchant in situations like these.

Method 5: Check to See if Postmates Is Experiencing Any Outages

The Postmates app’s server has issues on a fairly regular basis. It’s possible that this is the cause of your payments not getting through or continually falling through the cracks.

The Postmates app will let you know in real-time if there are any service disruptions or difficulties. You may check for these problems by using the DOWNDETECTOR tool that is included in the Postmates app.

Check to see whether the prepayment has been made for the order that was placed.

Some orders must be paid for in advance. You only need to use the card when instructed to do so by the application.

Make sure you check to verify whether the order you are picking up has already been paid for before you do so. If this has already occurred, your credit card will not be accepted since there will be no need for a payment to be processed.


1. How to delete your Postmates account

Step 1: Launch any internet browser and go to the Postmates support website. Once there, choose “Account” from the list that displays.
Step 2: Select “Delete account” from the menu.
Step 3: When you click the “Remove Account” button, a page will load, asking for your personal information as well as the reason you wish to delete your account.
Step 4: Complete the form in its entirety. Once you are pleased with the answers you have provided, scroll to the bottom of the page and click the “Report Issue” button.
Step 5: A Postmates staff member will get in touch with you through the email address you provided in the previous step. Get in touch with them to complete the process of canceling your account.

2. How much does it cost to use Postmates?

Postmates’ costs, any relevant taxes, and the cost of the item itself will all be included in the total price of each purchase. The following items are included in Postmates’ pricing:

Delivery costs range from $0.99 to $3.99 for Partner Merchants and from $5.99 to $9.99 for all other merchants using Postmates.
Cost of the Postmates Service: It is a charge calculated as a variable percentage that is added to the total cost of the things you buy. The amount of the service costs for Postmates is around 12 percent.
Tipping (Optional): After the delivery is complete, you may leave a gratuity for your driver using the Postmates app.

In order to begin using ‘Postmate,’ you will first need to create an account with ‘Postmates.’

Step 1: Install the free Postmates app
Step 2: Create an account
Step 3: Order something from Postmates
Step 4: Make a Payment on an Order
Step 5: Track your Order During the Course of the Restaurant’s Process it
Step 6: A shipping courier from Postmates pick up the order from the relevant restaurant/merchant and provides it to the respective customer.

Further Reading:

Why is my Postmates promo not working [4 Reasons]

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