Getting the “You have exceeded your account limits” error message while trying to access Fox Sports? Fret not, you’re not alone!
Fox Sports is one of the top-tier streaming services for watching a wide array of live and on-demand sports events such as baseball, soccer football, motorsports, wrestling, boxing, and much more.
That being said, the platform isn’t infallible and gets caught into different technical issues every now and then.
Many users have recently reported getting the “You have exceeded your account limits” error message whenever they try to access Fox Sports on their respective devices.
In this article, we will investigate reasons for “Why does Fox Sports say you have exceeded your account limits” and arm you with practical solutions to get rid of the error.
So, without any delay, let’s get into it.
Why does Fox Sports says ‘you have exceeded your account limits’
Short Answer: You may get a “You have exceeded your account limits” error message due to a poor internet connection, outdated firmware, bugs & glitches within the app or within the device.
Fix: Fox Sports says ‘you have exceeded your account limits’
Below, we’ve listed some troubleshooting steps to get past the “You have exceeded your account limits” error message:
Fix#1: Relaunch the App
Let’s start off with relaunching the app. You might be getting the “You have exceeded your account limits” error message due to minor bugs or glitches within the app. Relaunching is an effective way to eliminate troublesome bugs and glitches and start afresh.
Here’s how you relaunch the Fox Sports app on your device:
- Step 1: Grab your remote and hit the Back Button twice to exit the Fox Sports
- Step 2: Then, Relaunch the app from your device’s Home or Apps Menu
Once the channel relaunches, check if the “You have exceeded your account limits” error message still occurs.
Fix#2: Check Your Internet Connection
Another important factor contributing to the “You have exceeded your account limits” error is a poor internet connection. So, make sure your device is connected to a robust internet connection while accessing Fox Sports.
You can check the speed of your internet connection by running a speed test on Speedtest.net
If your internet connection appears to be slow, give your router a quick restart. Here’s how:
- Step 1: Unplug the router from its power source
- Step 2: Leave it unplugged for 1-2 minutes
- Step 3: Plug the router back into the power source
Once your internet gets stable, check if the “You have exceeded your account limits” error resolves.
Fix#3: Reboot Your Device
The next troubleshooting step on the list is to reboot your device. A quick restart/reboot helps refresh the system software and eliminate any troublesome bugs and glitches that might be triggering the “You have exceeded your account limits” error message
Here’s how you reboot your device:
- Step 1: Navigate your way to the Settings
- Step 2: Then, go to Device/System
- Step 3: Finally, hit Restart
Once your device restarts, try launching the Fox Sports channel and check if everything runs smoothly now.
Fix#4: Update the Firmware
Outdated firmware on your device can also hamper the proper functioning of various apps. Therefore, we advise keeping your device up-to-date at all times.
Here’s how you check for pending OS updates:
- Step 1: Navigate your way to the Settings
- Step 2: Then, go to Device
- Step 3: Choose About
- Step 4: Now, click on Check for Updates
After doing so, your device will automatically check for updates and install if there are any pending updates available.
Fix#5: Re-Add the Channel
If the issue persists, removing the channel from your home screen and then re-adding it might do a trick. Here’s how:
- Step 1: Locate the Fox Sports on the Home Screen
- Step 2: Press the * Key on your remote
- Step 3: Then, select Remove Channel
- Step 4: Now, go to Channel Store
- Step 5: Search for the Fox Sports App
- Step 6: Once you find it, click on it and hit Add Channel
Once added, sign into your account and expect the “You have exceeded your account limits” error to be resolved.
Fix#6: Reauthenticate your TV provider after signing out.
Some customers have reported that logging out and back in again after removing their provider authentication helped them. If you’ve never done this before, it’s easy to get started.
- Step 1- In the app’s menu, select “home” as the starting point.
- Step 2- Then, go to “more” to read further.
- Step 3- The next step is to head into “my profile” and find where your TV provider is listed.
- Step 4- After reaching this point, you will have to first unlink the subscribed channel and then relink it.
- Step 5- Simply logging back into your TV provider will restore your connection.
Fix#7: Unlink Other Devices
You may have surpassed the maximum number of devices that may access your Fox Sports account at once if you are seeing an error message reading “You have exceeded your account limits” when attempting to view Fox Sports content.
You can follow these steps to log out of any additional devices that are currently connected to your Roku account in order to prevent any unauthorized access:
- Step 1- Please visit my.roku.com.
- Step 2- Get in there using your Roku credentials.
- Step 3- Look under the section labeled “My linked devices” for the gadget you wish to remove from your account.
- Step 4- Choose unlink and confirm your choice.
Fix#8: Uninstall and Reinstall the App
If nothing seems to be working, try uninstalling the app completely and then reinstalling it back again as your last resort.
Here’s how you do it:
- Step 1: Go to Apps from your Home Screen
- Step 2: Highlight the Fox Sports App and press the Select Button on your remote
- Step 3: Choose Uninstall to proceed
- Step 4: Afterward, navigate to the Search Menu or Find Tab
- Step 5: Search for the Fox Sports App
- Step 6: Hit Download/Install
Once downloaded, log into the app by using your credentials and try streaming content to check if the error still occurs.
Fix#9: Contact Customer Support
If all else fails, reach out to Fox Customer Support and ask for further assistance. Here’s how:
- Step 1: Navigate your way to the help.fox.com
- Step 2: Select Fox Sports
- Step 3: Click on the Chat With An Expert option located at the bottom-right corner of the screen
Alternatively, you can submit a Support Form with all the necessary details and they’ll get back to you with a quick solution.
SEE ALSO:
- Does Apple TV Have Fox Sports
- Fix: FOX Nation App Not Working On TV
- Fix: FOX Sports App Not Working On Samsung TV
Final Words
Not being able to watch your favorite game due to a pesky error can indeed be excruciating. Luckily, you have this article. In this article, we’ve shared quick and easy troubleshooting steps to resolve the “You have exceeded your account limits” error message in a snap.
So, why wait? Try out the fixes outlined in this article and get back to enjoying your game day.
An experienced technical writer who specializes in simplifying technical jargon. Being a lifelong learner, she stays up-to-date with the latest trends and tools in the world of technology. When she’s not writing technical stuff, you can find her reading self-help books.