Fix: PS Remote Play Discord Black Screen

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Discord is hands-down the best platform for communicating with your friends. It has gained tremendous popularity, particularly within the gaming community due to its screen share feature.

This feature lets you share your screen with your fellow gamer friends and show off your gaming skills.

But what if the Discord screen share feature stops working and all you get is a black screen?

Many players have reported that they get the “Discord Black Screen” error when they try to share their screens using their PS Remote Play.

It’s incredibly frustrating, isn’t it? However, no need to worry as we’re here to assist!

This article aims to provide you with troubleshooting steps to fix the “PS Remote Play Discord Black Screen” error.

Let’s begin!

Why do you get the “PS Remote Play Discord Black Screen” error?

Short Answer: You may encounter the “PS Remote Play Discord Black Screen” error due to various reasons, such as permission conflicts, using the latest technology option within the Discord app, outdated graphics card, issues with Hardware acceleration, or running third-party processes in the background.

Having known the common causes of the “PS Remote Play Discord Black Screen” error, let’s now discuss possible troubleshooting steps to resolve this error.

Fix: PS remote play discord black screen

Listed below are some recommended troubleshooting steps to fix the “PS Remote Play Discord Black Screen” error. Try them one by one and see if the error resolves.

Fix#1: Restart Your Computer

The “PS Remote Play Discord Black Screen” error can easily be resolved by giving your computer a simple restart. This step might seem too simple to work, but it has proven to be effective in resolving a plethora of issues. A good restart helps you refresh your system and eliminate any troublesome bugs that might be causing issues in the system.

Here’s how you restart your computer:

Step 1: Press the Windows Key to launch the Start Menu
Step 2: Click on the Power Icon at the bottom right
Step 3: Finally, click on Restart

Once your computer restarts, try to share your screen on Discord and see if the error resolves.

Fix#2: Run Discord As An Administrator

As mentioned above, the “PS Remote Play Discord Black Screen” error could occur due to permission conflicts. Sometimes, the program you want to share and the Discord app have different permission settings. Therefore, you’ll need to run both Discord and the Program as an administrator.

Here’s how you do it.

Step 1: Locate the Discord App on your Desktop
Step 2: Right-Click on it
Step 3: Click on the option that reads Run As Administrator

Repeat the same steps on the executable file of your gaming program.

After doing so, go ahead and share your screen on Discord to check if the “PS Remote Play Discord Black Screen” error resolves.

Fix#3: Disable the Advanced Technology Option

If running the Discord app as an administrator didn’t work for you, there is a high chance that you have enabled the “Use Our Advanced Technology To Share Your Screen” option within the Discord app. Therefore, try disabling this option to see if it resolves the error.

Here’s how you disable the advanced technology option within the Discord app:

Step 1: Launch your Discord application
Step 2: Access the Settings

Step 3: Next, go to Voice and Video section
Step 4: Scroll down and toggle off the option that says Use Our Advanced Technology To Capture Your Screen

After disabling the latest technology option, see if the “PS Remote Play Discord Black Screen” error resolves. If the error persists, try out the next method on the list.

Fix#4: Upgrade Your Graphics Card

An outdated Graphics Card may cause problems while sharing your screen. Therefore, we recommend updating your Graphics card to rule out issues related to its obsolete version.

To update your Graphics card, follow these steps:

Step 1: Search for the Device Manager in the Start Menu

Step 2: Select Display Adapters
Step 3: Next, Right-Click on your Graphics Card
Step 4: Select Update Driver

Step 5: Now, choose Search Automatically For Drivers

Step 6: Wait for the process to complete and finally Restart your computer

After updating your Graphics card, see if the issue resolves.

Fix#5: Close Third-Party Background Processes

If you’re streaming a high-quality game on your PS Remote play and have Discord and other third-party apps running in the background, it can negatively impact the performance of the Discord app.

So, make sure to close all third-party background processes to fix the “PS Remote Play Discord Black Screen” problem.

Here’s how you do it:

Step 1: First, launch Task Manager by pressing CTRL + Shift + Esc keys
Step 2: Right-Click on the Applications and Background Processes that are no longer in use
Step 3: Next, hit End Task

Once you’ve closed all third-party processes, relaunch your Discord app and you should be good to go!

Fix#6: Turn Off Hardware Acceleration

Did you know that there’s a special feature called hardware acceleration that makes apps run better? Well, sometimes this special feature can actually cause some issues.

To see if hardware acceleration is the culprit behind the problem, you can try turning it off and see if that fixes the “PS Remote Play Discord Black Screen” error.

Here’s how you do it:

For Discord Web:

Step 1: Launch Google Chrome
Step 2: Click on the Three Dots located in the top right corner
Step 3: Next, go to Settings

Step 4: Scroll down and select System
Step 5: Toggle off the option that says, Use Hardware Acceleration When Available

For Discord App:

Step 1: Launch your Discord app
Step 2: Click on the Settings Icon within the Discord app

Step 3: Next, go to Voice & Video section
Step 4: Scroll down until you find the Hardware Acceleration option
Step 5: Once you find it, switch the toggle button OFF

After turning off the hardware acceleration option, see if you still get the black screen on Discord.

Fix#7: Clear the App Cache

If the “PS Remote Play Discord Black Screen” problem remains unresolved, try clearing the Discord cache. This step will help you get rid of any corrupted cache that might be causing issues within the app.

Here’s how you clear Discord’s cache:

Step 1: Press Windows Key + R to launch the run prompt
Step 2: Enter %appdata% and hit OK

Step 3: Look for the Discord Folder and right-click on it
Step 4: Lastly, click on the Delete option

Once you cleared the app cache, restart your Discord app and see if the error resolves.

Fix#8: Update Your Discord App

Is your Discord app running on an outdated version? If yes, then it’s high time you update it to the latest version. More often than not, an outdated version could develop bugs and glitches and hinders the overall performance of the app. To fix this, update the Discord app to its latest version.

Here’s how you update the Discord app:

Step 1: Locate the Discord Application on your Desktop
Step 2: Right-click on it
Step 3: Choose Run as Administrator
Step 4: Next, press and hold CTRL Key + R

After doing so, leave the rest on Discord. It will automatically restart and download any updates that are available.

After updating the Discord app, see if the “PS Remote Play Discord Black Screen” error still occurs. If it does, then you know the drill, just slip on to the next fix without any delay.

Fix#9: Update Your Windows Operating System

The next fix on the list is to update your Windows operating system. There’s a possibility that some bugs might have crept into your Windows and caused havoc in the system. To rule out these pesky bugs, update your Windows to the latest version.

To update your Windows, follow these simple steps:

Step 1: Press Windows Key + I to launch Settings
Step 2: Next, click on Update & Security

Step 3: Then, click on the Check For Updates button

Step 4: If an update is available, hit Download and Install

Step 5: At last, Restart your computer

Once your system restarts, go to your Discord app and check if the “PS Remote Play Discord Black Screen” error still occurs.

Fix#10: Uninstall and Reinstall Discord

If the problem sticks around, the last resort left for you is to uninstall the Discord app and then reinstall it all over again.

To uninstall the Discord app, follow these steps:

Step 1: Press Windows + R to launch the run dialogue box
Step 2: Enter appwiz.cpl and hit OK

Step 3: Look for the Discord App
Step 4: Once you find it, Right-Click on it
Step 5: Lastly, hit Uninstall and then YES to confirm

After uninstalling the Discord app, restart your computer and then go to their Official Website to reinstall the app again.

SEE ALSO:

Bottom Line

There you have it. The top-notch fixes to tackle the “PS Remote Play Discord Black Screen” error. By carefully following the troubleshooting steps mentioned in this article, you can resolve this annoying error with ease. So, try out these fixes and get back to showcasing your gaming skills.

Naima Zubair

An experienced technical writer who specializes in simplifying technical jargon. Being a lifelong learner, she stays up-to-date with the latest trends and tools in the world of technology. When she’s not writing technical stuff, you can find her reading self-help books.

Fix: PS Remote Play Discord Black Screen

Why do you get the “PS Remote Play Discord Black Screen” error?