Getting the “Please try to access Peacock from a more secure device” error while trying to access content on Peacock?
No worries, you’re not alone as many other people are facing the same issue.
Peacock is a popular streaming service, offering a plethora of TV shows, exclusive original content, top-notch movies, live sports, news coverage, and much more.
But what if some pesky error pops up when you’ve got plans to indulge in your favorite content?
Many users have reported that they’re getting the “Please try to access Peacock from a more secure device” error message whenever they try to stream content on Peacock.
In this article, we will discuss effective workarounds to resolve this error. So, without further ado, let’s get into it.
Why am I getting the “Please try to access Peacock from a more secure device” error message?
Short Answer: Peacock is showing the error message due to slow Internet connection, corrupted cache files, bugs & glitches within the device, or server outage.
Let’s delve into the details of each reason individually:
Reason#1: Poor Internet Connection
The primary reason why you’re unable to stream content on Peacock is an unstable Internet connection. If your Internet is sluggish, you’re more likely to get the “Please try to access Peacock from a more secure device” error message.
Reason#2: Corrupted Cache
The Peacock might be displaying the “Please try to access Peacock from a more secure device” error message because of corrupted cache files on your device.
Reason#3: Bugs & Glitches
If you’re getting the “Please try to access Peacock from a more secure device” error message, then the bugs & glitches within your device could be at play.
Reason#4: Server is Down
The last reason but certainly not the least is server issues. The Peacock servers might be undergoing maintenance which is why you’re unable to access content on Peacock.
Having known all the possible reasons why Peacock is displaying the “Please try to access Peacock from a more secure device” error message, let’s now proceed to take the necessary measures to fix the error.
Fix: Please try to access Peacock from a more secure device
Below, we’ve listed some effective workarounds that you can try to get rid of “Please try to access Peacock from a more secure device” error.
Fix#1: Check Your Internet Connection
First things first, you need to check your Internet connection speed. A poor Internet connection might trigger the “Please try to access Peacock from a more secure device” error message.
So, make sure your device is connected to a robust Internet connection while streaming content on Peacock. You check the stability of your Internet connection by running a speed test on Speedtest.net
If your internet appears to be unreasonably slow, we advise taking an additional step to reboot your router. Here’s how:
- Step 1: Unplug the power cord from your router and electrical outlet
- Step 2: Leave it unplugged for 5-10 minutes
- Step 3: Plug the power cord back in again
Once your Internet gets stable, check if the error disappears. If not, try other fixes mentioned below.
Fix#2: Check Server Status
The next step involves checking the server status of the Peacock app. The Peacock servers might be experiencing downtime or undergoing maintenance which is why you’re getting the “Please try to access Peacock from a more secure device” error message. The great news is that various third-party websites like downdetector.com can help you check the server status of the Peacock app.
If the servers are down, there’s not much you can do about it as these technical outages are beyond our control. In this situation, it’s best to wait it out until the technical team restores the servers.
Fix#3: Disable VPN or Proxy
If you’re using a VPN or proxy, try disconnecting it and accessing Peacock without it. Some VPNs and proxies may trigger security alerts on streaming platforms.
Fix#4: Power Cycle Your Device
Next up on the list is our most reliable workaround which involves power cycling your device. The power cycle is an effective way to keep troublesome bugs & glitches within the device at bay.
To perform a power cycle on your device, try following these steps:
- Step 1: Unplug your TV from the power source
- Step 2: Leave it unplugged for 5-10 minutes
- Step 3: Plug the TV back into the power source again
Once your device restarts, try streaming content on Peacock and see if the “Please try to access Peacock from a more secure device” error still occurs. If it does, proceed to the next troubleshooting step mentioned below.
Fix#5: Clear Cache on your Device
If the power cycle didn’t work, try clearing the cache files on your device. Your device stores important data and files in its cache to improve the app’s performance. Sometimes, this stored cache can become corrupted due to junk files, hampering the normal functioning of the app. So, delete the cache and see if that resolves the issue.
Here’s how you do it:
- Step 1: Go to Settings on your device
- Step 2: Click on Apps
- Step 3: Select the Peacock App
- Step 4: Click on Clear Cache followed by clicking on OK
- Step 5: Next, click on Clear Data followed by clicking on OK
NOTE: The steps might vary slightly depending on the model of your unit.
Fix#6: Update The App
If the issue persists, updating the Peacock app to the latest available version should do the trick.
To do so, you’ll need to:
- Step 1: Go to the respective App Store for your device
- Step 2: Search for the Peacock App
- Step 3: If an update is available, click on the Update Button to proceed
After updating the Peacock app, check if the error has been resolved.
Fix#7: Uninstall and Reinstall The App
If the fixes we mentioned above didn’t help you resolve the “Please try to access Peacock from a more secure device” error message, try uninstalling the Peacock app completely and then reinstalling it as your last resort.
Here’s how:
- Step 1: Navigate your way to the Settings
- Step 2: Go to Device
- Step 3: Select Apps
- Step 4: Choose Peacock App
- Step 5: Click on Uninstall
- Step 6: Lastly, hit OK to confirm
Once uninstalled, go to the respective app store for your device and download the Peacock app once again.
Fix#8: Contact Peacock Support
If all else fails, reach out Peacock Support Team and ask for further assistance.
It’s always a smart move to seek help from a qualified professional to get your device and app checked, and Peacock support team members can help you achieve just that.
Final Words:
Imagine not being able to watch your favorite TV show because of some pesky error. It’s frustrating, isn’t it?
Luckily, you have this article. In this article, we’ve shared effective workarounds when Peacock decides to show you the “Please try to access Peacock from a more secure device” error message.
By adhering to the steps outlined in this article, you can get back to watching your favorite TV show in no time.
An experienced technical writer who specializes in simplifying technical jargon. Being a lifelong learner, she stays up-to-date with the latest trends and tools in the world of technology. When she’s not writing technical stuff, you can find her reading self-help books.
