Fix: Peloton App Not Working on iPhone

Are you encountering issues with the Peloton App all of a sudden? Don’t worry, you’re not alone.

It can be frustrating when your fitness app doesn’t work in your favor.

But fret not, we’ve got you covered.

In today’s article, we will provide you with reasons why your Peloton app stops working and some quick fixes to resolve the issues with the Peloton app.

Let’s get started.

Why is my Peloton app not working

Short Answer: Your Peloton app stops working because of unstable Internet connection, outdated app, corrupted cache, insufficient phone storage, bugs and glitches, errors in the operating system, or server issues.

Here are some possible reasons why your Peloton app is lagging.

Reason#1: Unstable Internet Connection

The Peloton app needs an efficient and stable Internet connection to work effectively. If your Internet is sluggish, then your Peloton app is more likely to malfunction.

Reason#2: Outdated App

Is your Peloton app running on an outdated version? If yes, then you’re required to update your Peloton app to its latest version. If you continue to use the older version, you’ll face difficulties while accessing the app.

Reason#3: Corrupted Cache

A cache is a form of data that gets stored on your mobile. Sometimes, over-accumulation of the cache could lead to negative consequences such as errors and glitches in the app. As a result, your app stops working.

Reason#4: Insufficient Phone Storage

Is your phone out of storage? This could also be the reason why your Peloton app is lagging. So, make sure you have enough storage on your phone so that your Peloton app can function properly.

Reason#5: Naughty Bugs

One possibility is that some bugs have crept into the software of the app. Over time, your Peloton app could develop a few bugs and glitches which cause your app to act weirdly. 

Reason#6: Errors in the Operating System

Let’s face it, technology is unpredictable. Any error can occur at any time. Having said this, there’s a possibility that your device has some system problems which cause your Peloton app to suffer.

Reason#7: Server Issues

Another possibility is that the Peloton app is facing some technical errors or the servers are down. If this is the case, then wait for a few days and let the app resolve this issue.

Fix: peloton app not working on iPhone

Here are some quick and easy-to-follow fixes to help you troubleshoot the Peloton app not working error.

Fix#1: Check your Internet Connection

In most cases, people face issues with Peloton app because of unstable Internet connection. In wild cases, people tend to forget to turn on their Internet connection. So, make sure you are connected to a reliable and active Internet connection while using the app.

Fix#2: Force Stop the App

If your Internet connection is stable and still the Peloton app lags, then force stop the app to fix the issue. 

For Android Users:

• Step 1: Go to Settings on your Android device
• Step 2: Next, go to App Manager to see the list of installed apps
• Step 3: Locate the Peloton App and tap it
• Step 4: Hit the Force Stop button and you’re done!

For iOS Users:

• Step 1: While the Peloton app is running, press the Home Button 
• Step 2: Double-Press the Home button again to get the recently used apps
• Step 3: Force close the Peloton app by Swiping Up

After following these steps, re-launch the app and see if the issue revolves.

Fix#3: Clear the App Cache

If the issue persists, then try clearing the cache of your Peloton app. Over time, your app could accumulate unnecessary cache and data. As a result, your app lags. Clearing the cache might be able to fix the issues with the app.

Here’s how you clear the app cache and data:

For Android Users:

• Step 1: Go to Settings on your Android device
• Step 2: Next, go to App Manager to see the list of installed apps
• Step 3: Look for Peloton App and tap it
• Step 4: Then, tap on Storage
• Step 5: Lastly, tap on Clear Cache and Clear Data

For iOS Users:

• Step 1: Launch the Settings app on your iPhone
• Step 2: Tap on General
• Step 3: Then, tap on iPhone Storage
• Step 4: Select Peloton App from the list
• Step 5: Hit Offload App

If the issue persists, move on to the next fix.

Fix#4: Update the App

If your Peloton app is running on its older version, then you need to update it ASAP. At times, outdated versions might develop glitches or minor bugs and cause issues in the app. Therefore, always keep your Peloton app up-to-date

Here’s how you update your Peloton app to its latest version.

• Step 1: Go to Appstore (iOS) or Google Play Store (Android)
• Step 2: Search for Peloton App
• Step 3: Hit the Update button

Updating an app ensures fixing any minor bugs and glitches in the app.

Fix#5: Update your Device

If the error remains unsolved after updating the app, then you need to update your device’s operating system to its latest version. The Peloton app doesn’t function properly if it’s not compatible with the device. 

There’s a possibility that some bug has crept into the outdated system of your device, which is why it’s high time to update the system to its latest version.

Here’s how you check and install system updates on your device.

For Android Users:

• Step 1: Go to Settings on your Android device
• Step 2: Then go to System
• Step 3: Within the system, tap on Check for Updates
• Step 4: If a new update is available, you need to install it. Otherwise, you’ll be prompted with a message saying You System is Up-to-Date

For iOS Users:

• Step 1: Launch the Settings App on your iPhone
• Step 2: Scroll a bit and tap on General
• Step 3: Then, tap on Software Update
• Step 4: Lastly, tap on Download and Install to proceed

By following these steps, you’ll be able to upgrade your system to its latest version.

Fix#6: Delete the App and Re-Download it

If the previously mentioned fixes fall short in resolving the error, then try uninstalling the Peloton app and then re-installing it again.

Here’s how you do it:

For Android Users:

• Step 1: Long-press the Peloton App
• Step 2: Select the Uninstall option to finish

For iOS Users:

• Step 1: Long-press the Peloton App
• Step 2: Tap on the Remove App 
• Step 3: Select Delete App from the options
• Step 4: Again, hit Delete to finish

After uninstalling the app, go to Appstore (for iOS users) or Google Play Store (for Android users) and re-install the Peloton app once again.

Fix#7: Restart your Device

If your Peloton app is greeting you with crashes and freezes, then try giving your device a good reboot/restart.

Here’s how you restart your device:

For Android Users:

• Step 1: Press and hold the Power Button for a few seconds
• Step 2: Tap on the Restart option once the power menu appears

For iOS Users:

iPhone X, iPhone 11, iPhone 12, and iPhone 13:

• Press and hold the Power and Volume buttons simultaneously

iPhone SE, iPhone 8, and below:

• Step 1: Press and hold the Power Button
• Step 2: A prompt labeled Slide to Power Off will appear
• Step 3: Proceed by dragging it to the right

A good restart should be able to fix the issue.

Fix#8: Disable VPN

If you currently have a VPN enabled on your phone and encounter difficulties using the Peloton app, disabling the VPN might resolve the issue. 

To address the problem with the Peloton app, follow these steps: disable the VPN on your phone and then check if the Peloton app functions properly.

Fix#9: Check for Server Issues

If the problem lingers on, then Peloton servers might be down. If this is the case, your Peloton app won’t function properly. Therefore, it’s wise to double-check if their servers are up and running.

You check the server status at issitedownrightnow.com

Fix#10: Contact Customer Support

Tried all the fixes mentioned above? Yet, stuck with the same issue on your Peloton app? Well, we recommend reaching out to Peloton Customer Support. Let them know about the issue and they’ll help you out.

Wrapping Up:

All and all, Peloton is by bar the best app for fitness freaks. If you ever encounter errors while using the Peloton app, please refer to this guide. In this article, we’ve provided quick and easy-to-follow fixes to get your Peloton app up and running again.

Naima Zubair

An experienced technical writer who specializes in simplifying technical jargon. Being a lifelong learner, she stays up-to-date with the latest trends and tools in the world of technology. When she’s not writing technical stuff, you can find her reading self-help books.