(Fix) Why is Facebook Password Reset Code not Working

It is really necessary to keep a strong password across all social media apps across the internet to avoid any hack. But, sometimes, people set up a really strong password they need help remembering.

In that case, resetting the password remains the only option. But, a number of users have been reporting an issue where the Facebook password reset code doesn’t work for them.

If you are one of those users, fret not, as in this post, we will discuss the reasons for and solutions to this issue.

Why is my Facebook password reset code not working

Short Answer: Your Facebook password reset code is not working because you are entering an incorrect reset code, your code has expired, you have entered a wrong code many times, your account is flagged, your app version is having problems, or there are issues with FB services.

Facebook logo

There could be many reasons why your FB reset code is not working. The common reason could be the submission of an incorrect code. Even if you enter the correct code after entering the wrong code multiple times, you will face problems in resetting the password.

If that’s not the case, your app version may have some bugs or glitches that are preventing you from using FB features. And there could be issues with the Facebook servers as well.

Fix: Facebook password reset code not working

Reset your password

1. Enter correct reset code

A common reason why the FB password reset code is not working is that you are entering the wrong code.

Make sure you are entering the correct code. The password reset code from Facebook is a 6-digit code. Check the code before you submit it.

2. Request for the code again

If you have not used the code within a few minutes of receiving it, the code will expire, and you won’t be able to use it.

If that happens, you can request the password reset code again. But make sure you are not making multiple requests. There is a limit to the number of requests you can make.

3. Update your Facebook app

If you are trying to reset the FB password on the app and facing issues, we suggest you update the Facebook app from the respective app store before trying again.

4. Try a different browser

If you are on a PC and the password reset code is not working, we suggest you request the reset code on a new browser. Your browser might be the root cause of the issue.

5. Check Facebook service status

The FB servers may not be working as intended. And if you try resetting your password while Facebook services are down, you will definitely have problems.

The solution is to check Facebook’s service status on the official channel.

6. Contact Facebook support

Contact Facebook support for assistance if the Facebook code is not working for you. It is also possible that Facebook has limited your ability to reset code. You will get all the answers from the support team.

Why am I not getting a code to reset my Facebook password & how can I fix it

Short Answer: There could be many issues as to why you are not getting the reset code for the FB password. Your email client feature has filtered out the email with the code, the SMS code has not reached you because of network issues, the contact details submitted on FB are wrong, your account has been flagged, and you have reached the limit to request reset code, or you have selected a different way to receive the code.

Method to fix -

1. Fix issues with Code via Email

The email client might have filtered the FB email and sent it to the spam. So, check your Spam folder. Second, check if your mailbox isn’t overflowing. Third, double-check your inbox’s filter and sorting options to see if you missed it due to your settings.

Double-check your list of blocked and trusted senders to make sure Facebook’s not one of them.

2. Check mobile network

If you choose to receive a code through SMS, you might have to check if your network connection is up and working. You can reboot your device and use the Airplane mode trick to fix network issues.

3. Try after 24 hours

If you have exhausted your limit to request the reset code, you will have to wait for 24 hours before you can request it again.

4. Try different way to receive the code

If you were trying to receive the code through SMS, you should try to receive the code through a different method, such as email.

5. Contact FB support

If nothing has worked for you, it is possible that your account has been flagged for suspicious activity. And if you think you have been flagged mistakenly, you can always contact FB support for help.

Fix: Facebook not sending code to email

Facebook sends a verification code to your email or phone once you join up. When Facebook fails to deliver a confirmation code to your email, it could be due to incorrect email, weak internet connection, emil landing in junk folder, etc.

Follow the steps if you haven’t received code from Facebook on your email:

  • Step 1: Enter the correct email

Make sure you entered the correct email address.

  • Step 2: Check your Wi-Fi

Confirm you have a decent internet connection.

  • Step 3: Look in the junk mail

Open your inbox and look for any promos or junk mail.

  • Step 4: Click on the link

Follow the accompanying link once you find it.

  • Step 5: Check and verify your account

Make sure your Facebook account is verified. If not, do so to avoid these problems.

If it doesn’t work, try signing up for Facebook with your phone number. With these few procedures, Facebook not sending confirmation codes to email can be fixed.


Resetting a Facebook password very simple. It is quite basic and extremely straightforward, nevertheless we have covered the approaches in brief so that you can grasp this better.

If you have a habit of forgetting your passwords, you might consider using a password manager. Password managers allow to preserve and save all account credentials in one easy area so that you can retrieve the password whenever you wish.

Now we hope this article helped you solve all your related queries on fixing Facebook password reset code not working.

Further Reading:

Fix Facebook Messenger Call Ends Immediately/After 4 Minutes

Fix: Facebook Messenger ‘Word Effects’ Not Showing

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By Ankit
Ankit is an engineer by profession and blogger by passion. He is passionate to do all the stuff such as designing the website, doing the SEO, researching for the content, writing tech blog posts and more.