FedEx tracking number not working: Reasons & Solutions

If your FedEx tracking number is not working you have landed on the right page. Here, we have provided the reasons why it may happen and how to fix it.

One of the most widely used shipping services in the United States is provided by FedEx. They are well-known for the short turnaround times and reasonable prices that they offer.

Customers may, however, run into issues with the accuracy of FedEx’s tracking system number. This may be the result of the FedEx tracking number not being valid or the FedEx tracking number not being found. This is a problem that a lot of people have run into, but the good news is that there are solutions to it!

All of our readers who rely on this service for their shipments would benefit from reading a blog article that details the steps that may be taken in the event that the FedEx tracking number not found

This blog post will provide information on why the tracking system fails and how you can track without the tracking number, so without further ado, let’s get started.


Why can’t I find my FedEx tracking number?

Short answer: You can’t locate your FedEx tracking number because the notification was received before the delivery arrived, the item was not scanned or The shipment went to the wrong trailer.

Tracking numbers are a detail that all delivery services use to identify a package and to provide their customers, whether they are the senders or the receivers of the item, the ability to follow the delivery status of their shipment.

Image Source: fedex.com
Image Source: fedex.com

You can do the same thing with FedEx, which allows you to monitor the delivery status of your box from the beginning to the completion of the process.

If a person has a tracking number, it is simple for them to go to the website of the provider and find out if the cargo has been sent out or if they may anticipate it arriving on a specific day. This can be done by entering the tracking number into the appropriate field.

When customers use FedEx, they may try to input the tracking number in the search form, but the service instead displays a notice stating that the FedEx tracking number is invalid.

There is a possibility that you will receive the response “FedEx tracking number not found” on occasion. There are several other reasons why something like this may come to light:

Reason 1 – The notification was sent before the delivery arrived

You received the shipment notification before the product arrived at the terminal of the delivery service. This accounts for the vast majority of the tracking problems, and if you simply wait a few hours, it will display the progress that has been made in scanning and tracking the package.


Reason 2 – The package is not scanned

You should have received the notification of the shipping today; however, the parcel was not scanned until the following day. Problems like this one are not uncommon in large distribution centers.

It’s possible that the carrier picked up the box earlier that day, but it’s also possible that the product was still on the conveyor when the carrier departed the facility.


Reason 3 – The package went to the wrong trailer

Your package ended up being placed in the wrong trailer during sorting. If a carrier discovers that they have been sent a package that does not belong to them, they will send it back to the distribution center; nevertheless, it is unlikely that it will display any tracking events.

After that, we will hand it over to the appropriate carrier; but, when you attempt to trace it, it may reflect that there has been no transit for two to three days.


What to do when the FedEx tracking number is not working

If the service informs you that your FedEx tracking not showing up, this almost always indicates that the courier has not yet picked up your shipment or that the courier did not scan it after receiving it.

It is standard practice for shipping companies to provide customers with a tracking number for every package that they handle. However, it takes up to 24 hours to sort out all the parcels received in one day. The tracking number is not recorded in their systems until sometime after the event.

As was previously indicated, you need to wait twenty-four hours from the day the package was shipped before beginning your search for it in the system.

You may also monitor your shipments online by using the FedEx Delivery Manager. This is useful in the event that you have either misplaced the tracking number or are using the incorrect one.

You may also call FedEx Customer Service to speak to an agent or utilize the FedEx InSight service to monitor items even if you do not have a tracking number. Both of these options are available to you.


Can I track my package without a tracking number FedEx

Short answer: Yes. With the use of FedEx Insight, FedEx Delivery Manager, Door Tag ID, or by contacting customer service, you may trace your shipment without a tracking number through FedEx.

Over the past several years, there has been an increase in demand for package delivery service providers. Additionally, the availability of first-rate shipping service providers such as FedEx has contributed to a gradual improvement in the quality of products sent through the mail.

Not only do people use FedEx to distribute presents to their loved ones, but they also utilize them to ship parcels when they sell things on the internet. The fact that it processes around 12 million packages on a daily basis demonstrates the level of pleasure that clients have with the company in comparison to FedEx.

It is not difficult to trace FedEx’s packages. When you use FedEx to mail a box, you will be given a tracking number that is made up entirely of digits and does not contain any letters.

When you need to find out the current status of your FedEx cargo, having a tracking number is really helpful. If you have it, you can enter it into the tracking ID box on FedEx’s website if you have it.

On the other hand, a tracking number is not required in order for you to obtain an update on your item. You’ll need a door tag, FedEx Insight, or FedEx Delivery Manager in order to track your item, but you may do so using any of those pieces of information.


How to track without tracking number FedEx

If you have the tracking number for your FedEx item, the FedEx website will make it simple for you to follow the delivery of your product.

However, if you are unable to get that tracking number or just do not understand what it is, the process of locating your shipment while it is in transit may be rather more difficult. Here are a few fast solutions you may attempt if you don’t have FedEx tracking not showing up.

Method 1 – FedEx Insight

If you transport several items on a regular basis, then you really need to join up for the FedEx InSight service. It is a program that FedEx offers to its customers in order to simplify the process of looking up FedEx tracking numbers.

After completing the registration process and setting up your account, you will be given the login information that gives you access to monitor all of your deliveries.

In addition, you do not even require a FedEx tracking number in order to use FedEx InSight, which is another reason why it is a fantastic choice. You will be able to use it to log into your account and verify whether or not all items are being dispatched from your address.

You are able to examine shipments that are associated with the recipient’s residential or business address by conducting a search for that address.

If you are currently awaiting the delivery of parcels, you may use FedEx InSight to monitor all of the shipments that are on their way to you. Signing up will only take a few minutes of your time, but it might save you a significant amount of time in the future.


Method 2 – FedEx Delivery Manager

You can track your FedEx carrier using the FedEx delivery Manager in the event that your FedEx tracking number is not found. This is also an excellent option in the event that you lose the number. It bears a striking resemblance to FedEx InSight.

In order to authenticate the identity of the FedEx Delivery Manager, an individual is required to answer a few questions. As soon as you create an account, the web portal will be updated with all of the information on your package.

After clicking on the package, you will be able to access your FedEx account and view details on the shipment. There, you will find information on the origin of the package’s shipment as well as its final destination.

You will have access to information on the current location of the shipment as well as any pauses that may have been made along the way to deliver the goods.

Customers stand to gain in two important respects by using it. The first advantage is that it shows you what time the shipment is expected to arrive at its destination. There is the possibility of changing the delivery timing of the shipment if you desire it to arrive at a different time.

The option for delivery alerts may be found in the second option. Not only will you receive messages and emails regarding the package delivery that was never made at the recipient’s residence, but you will also receive notifications if delivery is made to your own residence.


Method 3 – Contact FedEx

Image Source: fedex.com
Image Source: fedex.com

FedEx makes it simple to monitor the delivery status of any shipment that you have previously dispatched through their service. Get in touch with the firm directly if your FedEx tracking number is not valid.

This is an alternative for individuals who do not have it. You can get assistance by getting in touch with a FedEx customer care specialist.

They will want certain fundamental information, such as the person’s name and address, as well as any other available contact information. Without a FedEx employee being present, FedEx will be able to track the package using the addresses provided.


Method 4 – Door Tag ID

When you utilize FedEx Delivery Manager, you have access to both the door tag ID and the door tag. It works in a manner quite similar to the FedEx tracking number, which is followed by a combination of 12 numbers.

It is not necessary for you to have a copy of the original receipt or the email in order to locate your number because it is included in the order information that is stored in your account.

After that, you will be able to input the number into the tracking shipment section of the FedEx website. From there, you will be able to follow the position of the particular item as well as the arrival time.


FAQs

Q1- Why isn’t my tracking updating?

There is a wide range of potential explanations for why the tracking isn’t being updated. It’s possible that the problem is with the FedEx system itself in some instances.

However, it is also conceivable that there is an issue with your shipment or that it is stopped in transit. Both of these scenarios are feasible.


Q2- What do I do if my package is lost in transit?

It really just depends on the circumstances. When a shipment goes missing, the delivery firm may be able to assist you to locate it or provide a replacement at no additional cost.

The sender must register a claim with the carrier in the event of loss or damage; otherwise, no compensation will be made.


Final Words

The shipping services provided by FedEx are excellent, but it is possible for you to lose track of your item at times.

It is possible that losing access to your FedEx tracking number might be the reason for anxiety; however, there are many other methods in which you can monitor your delivery even without a tracking number, and this article provides you with all of those options.

You can find your item, for instance, by using the purchase order number, the door track number, the FedEx Delivery Manager application, or the InSight program.

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Technical writer and avid fan of cutting-edge gadgetry, Abhishek has authored works on the subject of Android & iOS. He's a talented writer who can make almost any topic interesting while helping his viewers with tech-related guides is his passion. In his spare time, he goes camping and hiking adventures.