Fix: Facebook Protect not Working

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Facebook Protect not working? Fret not! We are here to assist.

Facebook, a popular social networking platform, has rolled out a new account security program named Facebook Protect.

Facebook Protect is created for high-profile individuals who face hacking threats on their Facebook accounts. This new security program provides robust protection to high-profile accounts, like 2F authentication.

However, many users have complained on digital forums that Facebook Protect is not working for them. This situation has left users in distress as Facebook Protect is the strongest security program ever.

Users have also complained that their Facebook 2-Factor Authentication is not working. If you are one of them, you can check out our article on how to solve it.

In this article, we will investigate why Facebook Program is not working and how to fix this problem in no time.

So, are you ready? Let’s dive right into it.

Why is Facebook Protect not working

Short Answer: Facebook Protect may not work due to region restrictions, corrupted cache, third-party add-ons, and bugs & glitches.

There could be many reasons why Facebook Protect may not be working, the most common ones are listed below:

#1: Region Restrictions

Like any other platform, Facebook rolls out new features and updates gradually. Facebook Protect, being a new feature, might not be available in your region or country yet.

If this is the case, Facebook Protect won’t work for you, unfortunately.

#2: Corrupted Cache and Browsing Data

Your browser stores important data as a cache to enhance your experience on the web. Sometimes, faulty data creeps into the browser and causes problems with the platforms and services you use.

So, if Facebook Portect is not working, corrupted cache and browsing data could be at play.

#3: Third-Party Add-Ons and Plugins

If you have third-party add-ins and plugins installed on your web browser, they can cause compatibility issues with the platforms you use.

Therefore, if you cannot activate Facebook Protect, third-party add-ons and plugins are to be blamed.

#4: Bugs & Glitches

The last reason but certainly not the least is bugs & glitches. Facebook might be having a buggy day which is why you are unable to activate the Facebook Protect security feature.

Now that we have pinpointed the common reasons why Facebook Protect may not be working, let’s proceed to discuss the possible workarounds.

Fix: Facebook protect not working

Below, we have listed quick and easy-to-follow troubleshooting steps that you can try to solve the “Facebook Protect Not Working” problem:

Fix#1: Reinstall Facebook

We often overlook simple things. Sometimes, reinstalling apps can be a fruitful fix to technical issues such as the “Facebook Protect Not Working” issue.

To do so, you will need to follow the steps outlined below:

For Web users:

Step 1: Log Out of your Facebook Account on the web
Step 2: Close your browser and then Reopen it
Step 3: Head to Facebook.com
Step 4: Enter your Credentials and gain access to your Facebook account
Step 5: Check if Facebook Protect is now working

For Mobile Users:

Step 1: Locate the Facebook App on your device’s Home Screen
Step 2: Tap and hold the Facebook App until it starts to Wiggle
Step 3: Tap on the Uninstall option or “X” mark to delete the app from your phone
Step 4: Head to the Apple App Store (iOS) or Google Play Store (Android)
Step 5: Search for the Facebook App
Step 6: Once found, Download the Facebook app once again

Once installed, open the Facebook app and sign into your Facebook account using your credentials. After signing in, check if the “Facebook Protect Not Working” problem has been resolved if not, keep on reading.

Fix#2: Check Feature Availability

As stated earlier, Facebook rolls out new features slowly. You might be living in a region where Facebook Protect has not been released yet. To check the availability of Facebook Protect, you need to navigate to the settings. Here’s how:

For both Mobile and Web Users:

Step 1: Open Facebook
Step 2: To access the menu, click on the Three Horizontal Lines located at the upper-right corner (on mobile devices) or the Down-Arrow Icon (on the web)
Step 3: Click on Settings & Privacy followed by clicking on Settings
Step 4: Under Settings, choose Security and Login
Step 5: Check if the Facebook Protect or Meta Protect security feature is available

If the Facebook Protect feature is available, follow the on-screen instructions to enable it. However, if you can’t see the feature, we are afraid your account is not eligible for Facebook Protect.

Fix#3: Log Out and Log In again

If Facebook Protect is still not working, sign-in problems could be at play. To fix this, try logging out of your Facebook account and logging back in again. Here’s how:

For Both Web and Mobile Users:

Step 1: Open Facebook
Step 2: To access the menu, click on the Three Horizontal Lines located at the upper-right corner (on mobile devices) or the Down-Arrow Icon (on the web)
Step 3: Hit the Log Out button

After signing out, enter your credentials and log back in again. Once logged in, check if the “Facebook Protect Not Working” problem has been resolved.

Fix#4: Refresh Your Browser

If you are using Facebook Web and the Facebook Protect is not working, try performing a quick refresh on your browser.

The simplest way to refresh your browser is the click the Circular Arrow located at the upper-left corner of the screen. Or, you can press Ctrl + R (on Windows) or Command + R (on Mac) to refresh the browser.

Fix#5: Clear Browsing Data

If the “Facebook Protect Not Working” problem persists, try clearing the cache and browsing data to solve the issue.

Here’s how you do it:

Step 1: On your browser, click on the Ellipsis Icon (three dots)
Step 2: Hover on More Tools and click on Clear Browsing Data

Step 3: Check all the Boxes, select the time range to All Time, and hit Clear Data

Fix#6: Dodge Third-Party Add-Ons or Plugins

As we mentioned previously, third-party plugins and ad-ons can also contribute to the “Facebook Protect Not Working” problem. To address this, try removing all the add-ons and plugins from your browser and see if that fixes the problem for you.

Here’s how you do it:

Step 1: Open your Browser
Step 2: Click on the Ellipsis Icon (three dots) located at the top right corner
Step 3: Hover on Extensions and click on Manage Extensions

Step 4: Use the toggle button to Disable the extensions

Step 5: Restart your browser to save the changes

Fix#7: Contact Facebook Help Center

If all else fails, try to contact the Facebook Help Center and ask for further assistance.

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Wrapping Up:

Not being able to activate Facebook Protect can be quite stressful, especially if you have an account with high public exposure. In this article, we have shared reasons and solutions for the “Facebook Protect Not Working” problem. By carefully following the steps mentioned in this article, you will be able to enroll in Facebook’s new security program with ease.

Naima Zubair

An experienced technical writer who specializes in simplifying technical jargon. Being a lifelong learner, she stays up-to-date with the latest trends and tools in the world of technology. When she’s not writing technical stuff, you can find her reading self-help books.